Title Specialist I at Triad Financial Services Inc

Triad Financial Services is a leading provider of financial services and solutions, serving clients nationwide. We are seeking a highly motivated and skilled Title Specialist to join our growing team.  

Essential Functions: 

The Title Specialist is responsible for ensuring all collateral documentation for funded loans are filed accurately and timely with the appropriate state and/or county titling agencies. Serves as Subject Matter Expert (SME) and resource to lines of business for all matters regarding collateral recording.

• Assist with preparation of collateral documents for perfecting lien position (including but not limited to titles, assignments, mortgage satisfactions, partial releases, rescissions, and affidavits) in accordance with state/county formatting guidelines. (licensed in 46 states)
• Request checks from accounting to accompany title work to the appropriate department.
• Assist with the review process of all outgoing documents for accuracy. Reject any invalid collateral documents to appropriate processor/LOB for correction.
• Submit documents either via paper or electronic recording systems.
• Troubleshoot rejected documents for resolution to the county and/or state.
• Receipt and validation of perfected lien including but not limited to titles, assignments, mortgage satisfactions, partial releases, rescissions, and affidavits).  This is completed during multiple stages.
• Appropriately update Encompass to current status and fill in all required input information on the title form. This is completed during multiple stages.
• Maintain a working knowledge of applicable regulatory requirements and best practices and be able to communicate this knowledge to requestors and internal groups.
• Maintain and update all applicable county and state recording fees and/or processes as needed due to increases at county and/or state levels.
• Assist with answering department phone calls
• Daily incoming and outgoing mail distribution.
• Follow up is required for missing documents, outstanding title perfections and validations.
• Escalate any complex situations to Title Specialist 2/3 that need additional advice or approval.
• All other duties as assigned.

Minimum Qualifications: 

• Knowledge of lien perfection preferred but not required.
• Maintain relationships and provide superior customer service.
• Must be able to multi-task
• Must have strong work ethic
• Strong problem-solving skills
• Accuracy and attention to detail
• Strong verbal and written communication skills
• Ability to work independently as well as in a team setting