Underwriting Services Coordinator at State Volunteer Mutual Insurance Company

We are seeking a collaborative team player who thrives in a customer-focused environment. If you’re passionate about learning, growing, and building a career in Underwriting, this role could be the perfect next step for you. This is a full-time, on-site position based at our Brentwood corporate office, with working hours Monday through Friday, 8:00 a.m.-5:00 p.m.

 General Functions 

Provide administrative support for the Underwriting department, while building competency around the terms,

policies, and processes of the department.

Major Duties and Responsibilities (Essential Functions)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

•  Learn and begin comprehending the complex terms, policies, and processes of the Underwriting department. 
• Organize, scan, and distribute Underwriting documents. 
• Assemble renewal documents as assigned. 
•  Assist policyholders and  third-party credentialers with their coverage verification needs.
• Organize and manage annual proxy responsibilities. 
• Handle website payment receipts.
• May provide backup for fax receipt and distribution. 
• File MVP distribution documents for Underwriting Management. 
• May participate in cross-functional teams. 
• Meet or exceed the supervisor’s expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Contribute to SVMIC’s success by identifying opportunities and making recommendations that may lead to improved processes.
•  Regular and predictable on-site attendance is required.
•  Ability to work remotely as business needs dictate.
• Complete special projects and other duties assigned.

  Skills and Abilities Required

• Proficient keyboarding skills.
• Ability to efficiently manage multiple projects.
• Good  organizational skills.
•  Effective interpersonal skills and the ability to work independently and recognize when and how to effectively collaborate with others.
• Excellent verbal and written communication skills.
• Proficient with Microsoft products including Word, Excel, and Outlook. 
• Ability to efficiently manage multiple, complex projects.
• Ability to research, read, comprehend, analyze, apply, and distill large amounts of complex information into useful tools, presentations, and/or conversations.

Professional Essentials

• Contribute to a positive, professional, creative, and innovative achievement-oriented work environment that emphasizes SVMIC's mission, vision, and values.
• As part of our inclusive environment, communicate ideas and needs and make space for disagreement over ideas, and expeditious resolution. 
•  Appropriately prioritize multiple/complex tasks and responsibilities; effectively allocate time, optimize work practices, and handle interruptions effectively.
• Able to appropriately cope with the occasional stress that comes with interpersonal interactions in a standard office environment.
•  Manage relationships with others in a professional, courteous manner.
•  Receive and utilize constructive criticism to grow and develop professionally.
•  Exercise integrity, discretion, and confidentiality when exposed to, or interacting with, sensitive and proprietary information.
• Stay current with constantly evolving business and technology by seeking out and participating in opportunities to grow technical and professional skills.

Education

Associate’s degree or equivalent training and experience.

Relevant Experience Required

Minimum 2 years of experience in a professional and administrative role, to include

customer service experience.

  SVMIC's mission is to protect, support, and advocate for physicians and other healthcare providers. As a mutual company, our vision is to be the premier provider of medical professional liability insurance, education, and support in the markets we serve. SVMIC is owned by its policyholders, and all its activities and strategic priorities focus on achieving its mission and vision. For more information, visit www.svmic.com.  

                                             SVMIC is an equal opportunity employer, and we value diversity of all kinds.

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