Configuration Analyst – Revenue Cycle & Billing

POSITION SUMMARY:

The Revenue Cycle & Billing System Configuration Analyst supports Natera's insurance billing processes & systems configuration. This high-growth role will collaborate with cross-functional resources such as Finance, IT, and Engineering on a number of process improvement initiatives, with a focus on enhancing & automating key Revenue Cycle Management (RCM) processes, while also functioning as a key member of all reimbursement related functions.

PRIMARY RESPONSIBILITIES:

• Configure and maintain billing system parameters (rules, logic, coding etc.) to ensure accurate and timely billing of products and services.
• Monitor and analyze current billing system processes & performance to identify and correct errors.
• Implement strategies for continuous process & quality improvements of billing system and ancillary applications.
• Update and maintain documentation of billing system configuration and standard operating procedures (SOPs).
• Provide technical support to billing system users; troubleshooting complex problems and recommending solutions.
• Prepare timely updates and progress reports to management and other stakeholders.
• Collaborate with team members on billing processes to ensure the accurate and timely billing of products and services.
• Participate in training and development programs to enhance knowledge and skills related to revenue cycle management and claims denial processes
• This role works with PHI on a regular basis both in paper and electronic form and has access to access PHI (paper and electronic) in order to perform the job.
• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure.
• Compliance and security no later than the first 30 days of hire.

QUALIFICATIONS:

• Bachelor’s Degree in a related field OR equivalent years of experience required.
• Minimum of 5 years of experience working in data analytics, information systems, health sciences, health insurance and/or healthcare billing.
• Must possess knowledge of, and experience with, healthcare service provider revenue cycle.
• Genetic testing or laboratory diagnostic experience, a plus.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrated commitment, self-motivation, and a strong drive to succeed.
• Ability to work in a fast-paced, competing deadline-driven environment.
• Advanced proficiency with Microsoft Excel or Google Sheets.
• Basic proficiency with SQL to write queries.
• Experience with enterprise-level billing systems, a plus.
• Experience in Jira and Confluence, a plus.
• Experience in Power BI and/or Snowflake, a plus.