Sales Support Specialist

About the Role
Sales Support Specialists are a vital part of our Retirement Division, working closely with Internal and External Wholesalers to grow our life insurance and annuity business. This role is a strong starting point for a long-term career—many team members have successfully transitioned into Wholesaler positions through our promote-from-within culture. We hire year-round and are always open to welcoming strong remote talent. If there’s a fit, we’ll contact you directly when opportunities arise. You’ll receive the training, tools, and dedicated study time needed to meet licensing requirements and grow your career with us.

What You Will Do

• Partner with Internal and External Wholesalers to support territory sales through meetings and calls
• Respond to product inquiries, create illustrations, track pending applications, and fulfill marketing and sales material requests
• Collaborate on outbound calling campaigns to promote new products and uncover new sales opportunities
• Monitor and manage the progress of submitted business, keeping internal teams and external advisors informed
• Serve as a key resource on the Sales Desk, assisting financial advisors with product info, rate updates, illustration requests, and service-related questions

Who You Are

• High school diploma required; bachelor’s degree or equivalent experience preferred
• Able to pass both a criminal background check and credit check
• Quick to learn new systems and processes
• Interested in sales and motivated to grow into a more advanced sales role
• Skilled at problem-solving, multitasking, and thinking on your feet
• Strong communicator with a sharp eye for detail
• Comfortable handling both inbound and outbound phone calls
• Willing and able to obtain required licensing within 2–4 months if not already licensed
• Team-oriented and customer-focused, with the ability to thrive in a fast-paced, ever-changing environment
• Demonstrates a strong sense of urgency, service mindset, and personal integrity
• Builds solid relationships with teammates, internal partners, and customers alike
• Must complete and pass the Life and Disability license exam within the first week of employment

Licensing Requirements

• Life and Disability license (to be completed within the first week of employment)
• Financial Industry Regulatory Authority (FINRA) licenses (to be obtained upon hire or within four months):
  Securities Industry Essentials (SIE)
  Series 6
  Series 63

Compensation
Pay Range: $22.00 – $36.23 plus eligibility for annual bonus program

What We Offer You

• Flexible full-time or hybrid telecommuting options to support work-life balance
• 401(k) plan with immediate vesting and company match of up to 6%
• Generous paid time off, including vacation, sick leave, flex days, and 10 paid holidays
• Company matching for charitable donations to help amplify your community impact

We Empower Inclusion
At Symetra, inclusion means more than just diversity—it’s about creating a workplace where everyone feels valued, heard, and empowered to contribute. We actively work to remove barriers, challenge assumptions, and welcome a wide range of experiences and perspectives. Lifting each other up fuels innovation and helps us build a stronger company for all.

Work Authorization
Visa sponsorship is not available for this role. Candidates must be authorized to work in the United States at the time of hire and maintain valid work authorization throughout their employment.