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130144 Sr. Product Manager at Sumeru Solutions
Sumeru Solutions
Richardson, TX
Administration
Posted 0 days ago
Job Description
As a leader in the Product Management team you will engage with key stakeholders across business product engineering and brand teams to develop prioritize and own a part of the product roadmap. You will drive the agile development process to deliver new features and functionality identifying and measuring key metrics to ensure a best-in-class customer experience across our web and mobile properties. This is an opportunity to make an impact in the industry - delivering value to the customer through delightful UX and thoughtfully curated this role you will join a team committed to superior customer experience operating at a fast pace to enhance the US Deposits product line. HOW YOU WILL FULFILL YOUR POTENTIAL Responsible for the end-to-end product life cycle. This includes: market needs product vision and strategy roadmap creation and communication requirements gathering function specification all the way through to customer enablement and success Manage cross functional teams to define and design differentiated products and experiences across the customer cycle. Define feature development build consensus among stakeholders and partner with engineers and designers to deliver high quality experiences Analyze quantitative and qualitative customer feedback to inform product strategy and pipeline development Research industry trends and features to develop and pitch recommendations for the product roadmap Define new features to be built write user stories and acceptance criteria and groom stories with developers and designers Collaborate with other product managers and designers to ensure cohesiveness of the overall customer experience Interface with our customers to build delightful experiences Own and drive a product roadmap to meet business goals achieve key performance indicators and provide a world-class customer experience Fraud Detection : Experience with Fraud Analytics or Investigations space within Financial Services industry Experience with various alerting and monitoring tools developing navigation and review requirements and designing up process flows. Understands what fraud typologies and industry best practices are in fraud prevention detection and remediation spaces Able to think holistically possess curiosity and can articulate the trade off actions may have between risk and impact on the customer experience. Money Movement and ACH Transfers: Establish and articulate the vision and strategic roadmap for ACH and other money movement products aligning with overall business goals. Manage groom and prioritize the product backlog (epics user stories test cases) in an Agile environment to maximize value delivery. Serve as the liaison between business stakeholders operations legal risk compliance and technology teams to ensure alignment and clear communication of requirements. Ensure products comply with regulatory requirements and industry rules such as NACHA rules for ACH and support fraud mitigation strategies. BASIC QUALIFICATIONS 7 years of product management experience in a fast-paced agile product development environment Experience managing cross functional teams and managing/launching successful products Proven analytical skills and problem solving ability paired with meticulous attention to detail Self-motivated and proactive team player who takes ownership of and accountability for projects Strong organizational skills with an ability to effectively manage competing priorities Proficiency in money movement and fraud detection workflows. Ability to communicate complex issues to a wide array of internal stakeholders Desire to work in a fast-paced environment consistently adhering to strict deadlines and evolving priorities Bachelors/Undergraduate Degree PREFERRED QUALIFICATIONS 3-5 years experience in Financial Services industry Masters/MBA preferred Experience owning a product roadmap Experience with customer-facing communications Experience with building consensus across three lines of defense Experience with customer account services (preferably deposit accounts) Key Skills Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams Employment Type : Full Time Experience: years Vacancy: 1
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