14. Job Description Client Partner – Manufacturing (MFG) at American IT Systems

Job Description: Client Partner Manufacturing (MFG) Location: Minneapolis MN Level: AVP Level (Replacement Hire) Industry: Manufacturing (Daikin Account Existing Account Management) Work Authorization: US Citizens and Green Card Holders Highly Preferred About the Role We are seeking a seasoned Client Partner to lead and grow an existing strategic account in the Manufacturing (MFG)sector specifically supporting a major client in Minneapolis. This is a replacement AVP-level role requiring strong account ownership delivery oversight relationship management and growth strategy execution for a long-standing customer. The ideal candidate will bring deep experience managing large manufacturing accounts (preferably HVAC industrial equipment or related sectors) with a proven background in IT services digital transformation engineering services and end-to-end client engagement. Key Responsibilities Account Management & Client Engagement Own and manage the full lifecycle of a major existing account (Daikin) ensuring high client satisfaction and long-term partnership growth. Serve as the primary executive point of contact for senior client stakeholders (Director VP and C-Suite levels). Drive strategic conversations around technology digital transformation engineering services cloud data and modernization initiatives. Growth & Sales Leadership Develop and execute an account growth strategy including upselling cross-selling and expanding service lines. Identify and pursue new opportunities within the existing account to achieve annual revenue targets. Lead proactive proposal creation solution positioning and deal shaping. Delivery Oversight Partner closely with delivery teams to ensure operational excellence on-time project execution and high-quality service delivery. Resolve escalations manage risks and maintain strong delivery governance. Oversee contract renewals SOW creation and financial management of the account. Strategic Planning & Leadership Build and maintain long-term relationships becoming a trusted advisor to the client. Provide thought leadership on emerging technologies relevant to manufacturing and industrial operations. Support internal leadership on forecasting account planning and budget management. Required Skills & Experience 10 18 years of experience in Client Partner / Account Management roles within IT Services or Engineering Services. Strong background managing large MFG clients; experience with Daikin or similar HVAC/industrial/global manufacturing accounts is a strong plus. Proven success in growing existing accounts driving revenue and maintaining multi-million-dollar portfolios. Deep understanding of: ERP (SAP preferred) Supply Chain & Manufacturing IT Digital transformation cloud IoT data/AI engineering services Excellent relationship-building communication and stakeholder management skills. Strong financial acumen and ability to manage P&L at the account level. Experience working closely with cross-functional delivery sales and solutioning teams. Preferred Qualifications Prior experience as a Client Partner / Engagement Leader in the Minneapolis/Midwest region. Experience with global delivery models. Prior leadership experience at AVP or Sr. Director level. Key Skills Campaigns,Data Entry,Christmas Temporary,Advocacy,Control Engineering Employment Type : Full Time Experience: years Vacancy: 1