2nd Shift Operations Supervisor (Onsite Shakopee, MN) at GN Group

Position OverviewThis position oversees and manages the day-to-day activities of their respective Division Operations Area. As an Operations Supervisor you will set expectations and provide feedback to team members daily. You will be responsible for maintaining and improving the overall quality and KPIs of your teams area through continuous improvement.Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)Support critical leadership functions for team including hiring coaching performance management annual review merit and engagement survey processes required to build a strong productive teamOversee plan and organize the department including responsibility for safety organization quality compliance turnaround time efficiency cost and employee motivation dailyMaintain accurate labor reporting of all hours within their areaWork with divisional leadership to set area objectives including identifying the milestones and executing the plan to include upward feedbackResponsible for bank metrics in the area and department (Quality SLA Efficiency) and department or sub-department KPIs and daily communication of goals and prioritiesManage business issues and complaints in your area for root cause and improvementOversee team training including cross training and new employeesMeet with each employee within area monthly to review performance whats working and whats not workingDevelop and mentor team technicians dailyIdentify and mentor future bench opportunitiesSupport positive collaboration across teams managing any necessary conflict proactivelyInitiate and support continuous improvement efforts to achieve business strategy and goals relative to profitability cost control and increased efficiencyPrepare and participate in ISO FDA Internal Audits and tours as requiredUtilize Entrepreneurial Operating System EOS tools to create and improve work process and workforceWrite and deliver annual performance reviews with Leadership support and guidanceOther duties as assignedCompetencies (Knowledge and Skills needed for this position.)Work in a team environmentSupport the on-boarding/training of new team membersFocuses on getting better every dayProduce high quality workWilling to help other areas as neededExtensive knowledge of product lineLean Fundamentals & 5SDemonstrated knowledge and proficiency in the principles procedures and best practices related to manufacturing & fulfillment operations.Effective oral and written communication skills and group presentation skills.Ability to adapt to/work with a diverse workforce.Ability to work independently and as part of a team.Software proficiency including Excel Word and PowerPoint.Ability to identify opportunities for process improvements.Demonstrated organizational and administrative skills. Attention to detail ability to prioritize and handle multiple tasks and projects concurrently.Ability to Lead Manage and hold team members accountableDesired QualificationsRequired Education: High School Diploma/GEDPreferred Education: Bachelors degreePreferred Experience:2 Years of leadership experienceProficient in Microsoft OfficeLeadership experience across multi-functional teamsExperience working in a regulated environment (ISO 13485:2016 ISO 9001 FDA QSR)3 years of Order Management Technical Support Warehousing or Manufacturing experience directly with hearing instrumentsProcess flow for custom product manufacturing: O/E Assembly Repair Test & Insp. Invoicing Shipping International Experience Information Systems (user competency) Kronos Application Microsoft Office (Excel Word PowerPoint).Experience with Lean tools & EOSTravel: Travel would be limited and then mainly local if necessary for learning opportunities. Based on need could support Global travel to share and develop Center of Excellence opportunities.Direct reports: Individual contributorsIndirect reports: n/aJob Location: Shakopee MinnesotaWorking Environment: The position will be working in the Operations area.Physical Demands:Able to stand or sit for long periods of time.Able to lift 25 pounds by self and 50 pounds with a team lift. (i.e. Sitting standing lifting bending reaching etc.)Position Type and Expected Hours of Work:2nd shift hours Monday - Friday with possible weekends as needed.About UsGN brings people closer through our leading intelligent hearing audio video and gaming solutions. Inspired by people and driven by innovation we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.What We OfferWe value our employees and offer competitive wages and benefits including:- Generous Benefits including PTO and Paid Holidays- 401k with Company match- Paid Parental Leave & Transition Back to Work Benefits- Company HSA Contributions- Discounted GN Group productsWe encourage you to applyEven if you dont match all the above-mentioned skills we will gladly receive your application if you think you have transferrable skills. We highly value a mindset motivation and energy that aligns with our core values to not only ensure growth for you but for your team and the wider GN organization as well.We are committed to an inclusive recruitment processGN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound enabling you to hear more do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. GN operates in more than 90 countries across the world. Founded in 1869 GN has more than 7000 employees today.Pay Transparency Notice: Depending on your work location the target annual salary for this position can range from $86900 to $93500 / addition you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location role skill set and level of experience. To remain competitive GN offers a competitive benefits package including annual bonuses health insurance a 401(k) plan paid time off and paid holidays.GN participates in E-Verify. View the E-Verify posterhere. View the Right to Work poster here.Disability AccommodationIf you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please e-mail . This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes such as following up on an application or technical issues not related to a disability will not receive a response.Required Experience:Manager Key Skills Children Activity,Football,Data Warehousing,Domestic,Bakery,Activex Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 86900 - 93500