3rd Shift Print Supervisor at Farmers

We are Farmers!We are more than just your favorite commercials. At Farmers we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions own our actions and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.Farmers is an award winning equal opportunity employer committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isnt just our business its our culture! To learn more about our high-performance culture and open opportunities check out be sure to follow us on Instagram LinkedIn and TikTok.Workplace: On-site ( #LI-Onsite )Farmers believes in a culture of collaboration creativity and innovation which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.Job Summary Supervises plans directs and controls high speed production and test activities of Document Services <(>&<)> Logistics (DS<(>&<)>L) functions by validating requirements and overseeing workflow. Ensures timely and accurate distribution of quality corporate transactional and marketing documents. Interfaces with local business units functional departments including technical support and 3rd party vendors such as equipment maintenance technician staff and management in order to meet production requirements. Provides leadership guidance and mentorship to assigned production staff.What Youll Do Supervises staff of 6-15 operators with a focus on timely and quality production of workflow and meeting Service Level Agreements (SLA). Monitors work process to ensure requirements are handled efficiently within a defined timeline. Maintains coordination of test volume activities of DS & L functions ensuring compliance and actively monitors department resources including equipment and software to supply proper tools for operators to perform job responsibilities in a safe manner. Leads daily shift turnover meeting to review workload and print equipment status to operators in order to prepare team for shift expectations.Utilizes Excel and Access to analyze and prepare production reports reflecting overall job activity including materials processed and equipment used among operator staff. Presents monthly reporting including SLA results production volumes and overall initiatives to the staff. Engages in problem management and resolution. Makes sound recommendations for work distribution based on analysis and overall trends in department workflow. Conducts analysis of staff work environment needs and performs research to review and recommend vendor products for staff production use.Responsible for performance management of operator and lead staff and effectively addresses concerns. Conducts regular coaching sessions with employees to review job performance and addresses concerns with proper action. Ensures staff adherence to company policies and department mandated processes and procedures and ensures compliance with all wage and hour activities. Evaluates staffing needs and actively participates in employee selection onboarding and training of new employees. Upholds compliance to safety standards by performing monthly safety audits and addresses any safety concerns.Drives efforts within continuous process improvement and/or Kaizen efforts in order to execute problem resolution. Identifies and oversees implementation of departmental process improvements. Confirms all staff complies to new standards to ensure compliance in safety and internal process standards. Clearly communicates changes to process and/or department initiatives to staff and conducts follow up to ensure accordance to guidelines.Builds and maintains strong working relationships with internal and external vendors such as Presort team and USPS; collaborates effectively to ensure a positive customer experience. Escalates feedback and concerns to leadership to address issues affecting production environment. Participates in special projects as needed and prepares teams for new implementations related to group output. Performs other duties as assigned.Shift Hours Shift hours will be: 3rd Shift Sunday Thursday 10:30pm 7am in our Caledonia MI location. Shift premium does apply: 10%.The primary hours for this position are during 3rd shift the supervisor will be required to attend meetings outside of regular shift hours including bi-weekly and monthly department and divisional leadership meetings quarterly townhalls and other meetings that are scheduled throughout the year at a leadership level.Additionally there may be times that flexibility to work outside of shift hours is needed to ensure communication with incoming/outgoing leadership as well as for some project involvement as needed.What Youll Bring 1-3 years leadership experience within production and/or mailing industry.1-3 years demonstrated experience with mainframe or server based printing in a large multi-task computerized environment preferred.Demonstrated experience with large scale printing systems and/or insert mailing technologies preferred.Education Requirements High school diploma or equivalent required.Bachelors degree preferred.Additional Qualification Effective leadership skills.Demonstrated analytical skills.Possesses flexibility to work in a fast paced dynamic environment.Demonstrated problem solving skills.Highly thorough and dependable.Ability to work within tight timeframes and meet strict deadlines.Instills commitment to organizational goals.Effective interpersonal skills.Effective conflict management skills.Demonstrates a high commitment to quality.Demonstrated time management and priority setting skills.Demonstrates a high level of accuracy even under pressure.Physical Environment This position operates in a production operation environment that involves normal and customary distractions and interruptions along with moderately high noise levels. Occasional exposure to moving mechanical parts and conditions that could affect respiratory system or skin (fumes dust inks solvents oils).BenefitsFarmers offers a competitive salary commensurate with experience qualifications and location.o CA Only: $68640 - $107250o CO Only: $63200 - $92730o HI/IL/MN/VT Only:$63200 - $99220o MA Only:$63200 - $99220o MD Only: $63200 - $99220o DC/NJ/NY/OH Only: $63200 - $107250 o Albany County NY/Cleveland OH: $67440 - $92730o WA Only: $77969 - $112750Bonus Opportunity (based on Company and Individual Performance)401(k)MedicalDentalVisionHealth Savings and Flexible Spending AccountsLife InsurancePaid Time OffPaid Parental LeaveTuition AssistanceFor more information review What we offer on Location(s): US - MI - Caledonia US - MI - Grand RapidsAnticipated application deadline: At Farmers the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions we encourage you to submit your application promptly.Farmers will consider for employment all qualified applicants including those with criminal histories in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033 Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race color religion gender sexual orientation gender expression genetic information national origin age disability marital status military and veterans status or any other basis protected by applicable discrimination laws.Want to learn more about our culture & opportunitiesCheck out be sure to follow us onInstagramLinkedIn andTikTok.Spokane WA only: Residents who prefer not to provide their address click here to submit your resume via email:Required Experience:Manager Key Skills Children Activity,Football,Data Warehousing,Domestic,Bakery,Activex Employment Type : Part-Time Experience: years Vacancy: 1 Monthly Salary Salary: 77969 - 112750