911 Dispatcher at King William County

Welcome to the King William Countys Employnment Opportunities Page!King William County encourages the diligent efforts of jobseekers to pursue and sustain gainful employment. As an organization we understand the importance of meaningful work and intend to foster an environment of productive qualified and competent individuals who seek to achieve a common goal.If this is the first time you are applying using our online job application you will need to create an account and select a Username and Password.Click on the job title that piques your interest or that relates to your education and experience and then click the Apply link.Job postings are subject to be closed at any time by the County regardless of the postings status or closing date.Please ensure that your application shows all relevant education and experience that you possess. Individual jobs may require additional attachments to the application. Incomplete applications may be rejected.If you would like to be notified when applications are being accepted for any position click on JobAlerts in the menu select the job title then click on the Subscribe link to fill out a JobInterest Card.Note: Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.King William County is an Equal Opportunity Employer and is inclusive of all persons. Employment with the County is not limited by race ethnicity class sex gender gender identity transgender status marital status age sexuality pregnancy disability medical condition education spiritual beliefs creed culture tribal affiliations national origin political beliefs and/or veteran status.Wecommitted to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment services programs and activities. To request a reasonable accommodation under the Americans with Disabilities Act (ADA) please email the Human Resources department atbor contact us by phone at .General DescriptionThe Emergency Communications Officer will work in a high-stress fast paced environment answering 911 emergency calls non-emergency call and handling in person requests for service. Communications Officers will receive calls for service and dispatch information simultaneously to emergency first responders. Essential FunctionsReceives classifies processes and dispatches emergency calls;Receives records and forwards non-emergency calls for service;Receives law enforcement medical fire EMS and related requests;Prepares and maintains computerized and other records and files;Operates radios telephone switchboard alarm systems recording devices and computer terminals;Prepares and maintains data reports and records;Maintains working knowledge of operating procedures of agencies served by 911 center;Utilizes computer data base for mapping data collection and computer aided dispatch;Performs related tasks as assigned.Knowledge Skills and AbilitiesSkill in operation of communications systems;Knowledge of radio and teletype procedures;Ability to type/keyboard at a reasonable rate of speed;Ability to speak distinctly and hear clearly;Ability to solve problems within scope of responsibility;Ability to deal courteously with the public in all situations including under stressful conditions;Ability to operate all communication equipment;Ability to remain calm and respond appropriately in emergency situations.Education Training and ExperienceMust be 18 years of age or older and possess a high school diploma or GED. Must be able to pass a through background investigation which includes but is not limited to driving and criminal history records check credit history check and inquiry of character and reputation. Knowledge of and capability to use required equipment including but not limited to headsets for communication via phone and radio use of multiple computers and screens. Clear speaking voice. Typing speed of 20 words per minute minimum. Ability to read and interpret maps and mapping systems. Must be able to complete required training within selected time. Key Skills Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1