Academic Department Assistant at InsideHigherEd

Academic Department AssistantJob ID: 293044Location: Georgia College & State UnivFull/Part Time: Full TimeRegular/Temporary: RegularAbout Us Georgia College & State University (GCSU) is the state's designated public liberal arts university, where students learn the essential skills to compete in a fast-paced and technology-driven global society. The university prepares students for successful careers, leadership in communities, problem solving and life-long learning through personalized attention in a residential setting with opportunities for a variety of transformational experiences through its award-winning, high-impact practices. One of only three selective universities within the University System of Georgia and a top 10 ranked public university in the Southeast, GCSU offers undergraduate degrees in more than 40 majors, more than 30 graduate programs, doctorates in education and nursing, professional certificates, and continuing education programs.As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), GCSU is committed to fostering a liberal arts environment that values academic preeminence, interdisciplinary inquiry and an inclusive learning community. GCSU enjoys a strong reputation for academic excellence and nationally ranked programs according to US News & World Report, The Princeton Review and Colleges of Distinction - among other ranking sources.Georgia College & State University takes great pride in combining the educational experience of a private liberal arts college with the affordability of a public university. Faculty and staff are dedicated to student engagement and experiential learning through high-impact practices such as internships, service- and community-based learning, leadership development, study abroad opportunities, mentored undergraduate research and a capstone project that fosters intellectual curiosity, reasoned inquiry and critical thinking.The university's beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming, diverse college town of approximately 19,000 residents in Central Georgia, and only 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery O'Connor, '45, and the college community enjoys many exciting literary arts programs at O'Connor's former home, Andalusia, a National Historic Landmark owned by the university. Milledgeville is located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational and leisure opportunities beyond Milledgeville - Macon and Atlanta are located within easy driving distances.Georgia College & State University is dedicated to protecting academic freedom in addition to supporting freedom of expression as outlined in the University System of Georgia's Freedom of Expression and Academic Freedomhttps://www.usg.edu/policymanual/section6/C2653> policy and its Ethics Code of Conducthttps://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct>. For more information, visit us online at gcsu.edu.Job Summary This position involves performing delegated administrative duties in an office environment, with primary responsibilities centered on complex administrative functions and secondary public relations duties. The role requires independent execution of responsible work that may include supervising a small team in general office operations.The position is designed to relieve administrative burdens through autonomous handling of routine matters, with discretion to escalate issues to administrative leadership when appropriate. Assignments are typically objective-driven, allowing the employee to develop work procedures independently. Performance is evaluated based on overall effectiveness in accomplishing assigned functions and departmental objectives.Responsibilities Customer Service - 20%Direct students to appropriate personnel and resources based on their needsProvide comprehensive program information to students and visitorsRespond to general inquiries via the department's main telephone line.Serve as point of contact for program inquiries from prospective graduate students.Support the department chair in ensuring office accessibility and staff availability during standard business hoursPrimary Administrative Support - 50%Manage class schedule entry each semester using information provided by program coordinators and department chairMonitor and report class enrollment data to the department chairCollect and maintain data on student progress and student completion for assessment and accreditation reports.Maintain accurate records for fiscal and academic reporting purposesOversee operating budgets and prepare budget reports for departmental leadership.Assist with the accreditation process as appropriate, including coordination of accreditation site visits. (MPA Program)Additional Administrative Support - 25%Procure office supplies and coordinate with vendors for facility maintenance needsProvide logistical support to faculty for student and community eventsFacilitate arrangements for visiting scholars and guest facultyCoordinate with graduate program coordinators and graduate admissions on recruiting and marketing campaigns.Develop and maintain web and social media content, newsletters, program information handouts, and related materials.Other - 5%Attend Program, Department, and Chair-Coordinator meetings as requiredParticipate in ongoing professional development activitiesPerform other duties as assigned to support departmental operationsRequired Qualifications Educational RequirementsHigh school diploma or equivalentOther Required QualificationsOR an equivalent combination of education, training, and/or experienceRequired ExperienceOne to three years of related administrative experienceOR an equivalent combination of education, training, and experiencePreferred Qualifications Preferred Educational QualificationsAssociate's degreeAt least three years of relevant administrative experienceRequired Documents to Attach List of References USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Equal Employment Opportunity Georgia College & State University (GCSU) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. No person shall, on the grounds of race, color, sex (including pregnancy, sexual orientation, and gender identity), religion, national origin, age, disability, veteran status, or genetic information, be excluded from employment or participation in, be denied the benefits of, or otherwise be subjected to discrimination, under any program or activity conducted by GCSU.Georgia College & State University is a national award-winning institution in areas of student success and achievement. It strives to achieve excellence in the composition of its community, educational programs, university policies, research and scholarship, campus life, employment practices, extracurricular activities, and community outreach. It is a priority of the university to be a welcoming and inclusive environment so that its campus culture will enhance the ability of its community members to succeed in their endeavors, to be respected as individuals, and to feel a sense of belonging.Other Information This is not a supervisory position.This position does not have any financial responsibilities.This position will not be required to drive.This role is not considered a position of trust.This position does not require a purchasing card (P-Card).This position will not travelThis position does not require security clearance.Background Check Criminal Background Check To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=36000&JobOpeningId=293044&PostingSeq=1Copyright ©2025 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-456a905b277f9448a977d346a3dcd895