Access Coordinator I (Northwest, AR) at University of Arkansas

Current University of Arkansas System employees including student employees and graduate assistants need to log in to Workday via then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for Find Jobs for Students. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting the application process will be saved as a draft. You will be able to access and complete the application through My Draft Applications located on your Candidate Home page.Closing Date:12/03/2025Type of Position:Clinical Staff - Medical Ancillary SupportJob Type:Temporary (Fixed Term)Work Shift:Sponsorship Available:NoInstitution Name: University of Arkansas for Medical SciencesThe University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.UAMS offers amazing benefits and perks (available for benefits eligible positions only):Health: Medical Dental and Vision plans available for qualifying staff and familyHoliday Vacation and Sick LeaveEducation discount for staff and dependents (undergraduate only)Retirement: Up to 10% matched contribution from UAMSBasic Life Insurance up to $50000Career Training and Educational OpportunitiesMerchant DiscountsConcierge prescription delivery on the main campus when using UAMS pharmacyBelow you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.All application information is subject to public disclosure under the Arkansas Freedom of Information Act.For general application assistance or if you have questions about a job posting please contact Human Resources at . Department:REP NWA Float Pool AdminDepartments Website:Summary of Job Duties:The Access Coordinator I provides essential support for patient care activities under supervision. This role involves greeting and assisting patients managing appointments and ensuring accurate patient information in a professional and efficient manner. The position is integral to maintaining smooth patient care workflows and delivering exceptional service.Join our team and contribute to providing exceptional patient care at UAMS Fayetteville Family Medical Center!Qualifications:Minimum Qualifications:High School GED or formal educational equivalentKnowledge in basic medical terminology preferred medical terminology competent within three (3) months of hireKnowledge Skills & Abilities:Strong interpersonal and communication skills to interact with patients and staff.Proficiency in using electronic medical records (EMR) and scheduling systems.Ability to manage and update patient information accurately.Organizational and multitasking abilities in a fast-paced environment.Attention to detail and commitment to maintaining accurate records.Additional Information:Key Responsibilities:Meet greet and assist patients and the public in person or via telephone.Answer telephones and coordinate appointments in a call center environment.Schedule reschedule coordinate and cancel appointments using the hospitals electronic medical record (EMR) system.Create new patient charts and update patient information accurately.Access EMR referrals and orders as needed.Conduct insurance verification and benefits explanation by running eligibility checks.Request outside records and perform pre-registration tasks.Work assigned queues for scheduling registration and billing.Address conflicts professionally using active listening and negotiation skills.Maintain accurate records and utilize communication devices effectively.Demonstrate service recovery skills and participate in staff training and meetings.Complete required continuing education and maintain job skill competencies.Salary Information:Commensurate with education and experienceRequired Documents to Apply:ResumeOptional Documents:Proof of Veteran StatusSpecial Instructions to Applicants:Recruitment Contact Information:Please contact for any recruiting relatedquestions.All application materials must be uploaded to the University of Arkansas System Career Site Please do not send to listed recruitment contact.Pre-employment Screening Requirements:Motor Vehicle Reports CheckThis position is subject to pre-employment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.Constant Physical Activity:Feeling Hearing Manipulate items with fingers including keyboarding SittingFrequent Physical Activity:Grasping Reaching TalkingOccasional Physical Activity:Crouching Driving Kneeling Lifting Pulling Pushing Repetitive Motion Standing WalkingBenefits Eligible:NoRequired Experience:IC Key Skills Active Directory,Identity & Access Management,LDAP,SAFe,Assistive Technologies,Authentication,Pediatrics Experience,NVDA,Sailpoint,SSH,SSO,Oracle Employment Type : Part-Time Experience: years Vacancy: 1