Access Service RepresentativeScheduler Sharp Chula Vista Full Time at Sharp HealthCare

Hours:Shift Start Time:Shift End Time:AWS Hours Requirement:Additional Shift Information:Weekend Requirements:On-Call Required:NoHourly Pay Range (Minimum - Midpoint - Maximum):$25.550 - $31.860 - $35.680This position is covered by a Collective Bargaining Agreement (CBA) with SEIU-UHW. As part of the terms of employment employees in this role are required to join the union within 31 days of hire and remain a member (e.g. dues paying fee paying religious exception contributor) for the duration of the collective bargaining agreement.This position was originally posted to ratified SEIU members from 10/29/2025 to 11/5/2025. The position is now available to be filled by internal candidates that are not members of the ratified Bargaining Unit or External candidates to Sharp.Please Note:As part of our recruitment process you may receive communication from Dawn our virtual recruiting assistant. Dawn helps coordinate scheduling for screening calls and interviews to ensure a smooth and timely experience. Rest assured all candidate evaluations and hiring decisions are made by our recruitment and hiring teams.What You Will DoObtains and processes patient demographic visit and financial information in a manner that facilitates maximum financial reimbursement and promotes premier customer service. Coordinates scheduling and bed control activities that assure appropriate patient placement in hospital.Required QualificationsH.S. Diploma or Equivalent2 Years In the medical office or business Services setting with demonstrated above-standard performance in billing front office scheduling account follow-up and at least one other area of expertise.Essential FunctionsCollect and compile utilization dataDocument collection efforts and results in ADT.Follows department guidelines for self pay patients making payment arrangements with patients prior to services rendered.Department efficiency and effectivenessPrints and or routes schedules to appropriate departments as necessary.Assures there are no conflicts with shared resources.When possible assures same doctor and same type cases follow in same room.Assures rooms or resources are closed appropriately.Seeks clarity before completing the scheduling function when physician orders are not clear or refers to nurse for follow up.Asks assistance from Clinical Leads and/or Charge Nurse or their designee for extraordinary room utilization.Informs appropriate leadership staff other departments and/or material management of case needs.Department productionPatient/families are always informed of scheduling delays including reason for delay including reason for delay.Offers to assist others and asks for assistance in completion of assignments as needed.Prioritizes effectively keeps management informed of backlogs and promotes a team approach in completion of job duties.Downtime is used productively and downtime procedures are followed.Call volume is evenly distributed amongst peersParticipates and cooperates with department quality assurance program.Works additional/different shifts as neededRegistration and billingCompletes all functions at point of registration necessary to comply with JCAHO Title XXII PSDA and facilitate the production of a prompt clean bill drop 4-7 days post patient discharge.Complete and accurate registration functions including; demographic data visit and insurance selection and follow up questions.Insurance/physician notification - documentedDissemination of admission forms - CMRI letter ADHC Medi-Cal questionnaireMedical record numbers are not duplicatedScreen accounts and make appropriate Medi-Cal and CMS referrals to appropriate financial counselor or self pay repComplies with all rules and regulations governing Medicare and Medi-Cal billing.Any additional functions as described in Department memos or general updates including assisting with pre billing functions as assigned.Obtain all necessary attachments required for billing (i.e. hard copy authorizations medical recordsetc.).Assures billing compliance standards are metScheduled patients are pre-verified and pre-authorized prior to facility visit.Urgent admissions are verified and authorized immediately or upon next business dayControllable mail backs are less than 1% of total billing productionAssist with registration functions as assignedManages patient information per sharp healthcare confidentiality and HIPPA Policies.If applicable patient billing charges are entered in a timely manner and error/discrepancies are reported and resolved timely.SchedulingConsistently follows through with all components of scheduling.Accurately completes scheduling functions in scheduling application and or multiple applications if applicable by filling out appropriate information (contrast fluoroscopy technical modifiers pregnancy status drug allergies Radiologist RN needed etc.)Provides patient with prep procedure education and reassurance to include; what the procedure is how long it is going to take physician involvement contrast administration etc.Retrieves diagnostic studies lab test films and other relevant medical history information in order to schedule patient appropriately.Places cases in appropriate resources based on physician written orderCoordinates scheduling of tests and or re scheduling of exams; by retrieving results or physician orders to support the patient progressSchedules stat orders within unit time standards and communicates with appropriate staff.Verify physicians written orders and assures appropriate clinical indications of ordered exams.Knowledge Skills and AbilitiesMedical terminology. Insurances billing and collections guidelines/criteria.Local State and Federal regulations governing registration/billing activities including JCAHO Title XXII Medicare and Medi-Cal regulations. ICD-9 RVS and CPT 4 coding.Basic computer functions.Basic utilization management.Accurately type or on-line key 35-40 wpm.Organize and prioritize work activities.Communicate/discuss personal and financial matters with patients and/or their representatives.Document effectively and concisely.Communicate effectively both verbally and in writing. Function well in demanding/stressful environments.Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race religion color national origin gender gender identity sexual orientation age status as a protected veteran among other things or status as a qualified individual with disability or any other protected classRequired Experience:Unclear Seniority Key Skills Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 25 - 35