VP Group Account Director at Klick

About Klick HealthMeet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And were still growing fast even after two decades. What does that mean for you As Klick experiences exponential growth year-over-year so do the people who help make it happen. Because were constantly evolving and changing we invest in talent early and often to develop future leaders at all levels. Were one of the countrys Top 10 Great Workplaces 10 Most Inspiring Cultures Best Workplace for Innovators Best Managed and Fastest Growing. We know that career paths are seldom simple and straightforward. And thats an asset. If you feel like youd be a good fit for this role we encourage you to apply and take the first steps to starting your career journey at Klick!Job DescriptionKlick Health is in pursuit of a Client Service Lead for our client services team. This seasoned professional will be spearheading a team of client service experts as well as orchestrating the management of a diverse portfolio of accounts and brands.In this elevated role you will be at the helm of cultivating and nurturing senior-level client relationships. Demonstrating a knack for identifying untapped client opportunities and offering strategic counsel you will be responsible for fostering the organic growth of these accounts. Your leadership will be instrumental in ensuring our continued excellence in client service and strategic partnerships. We believe in autonomy meaning youll be running your own business and responsible for your team which is why we need someone who is a disciplined self-starter with the ability to work independently. The appropriate candidate for this role should be comfortable taking educated risks and confident in their ability to make decisions. To do so we will give you the tools you need to succeed and work collaboratively with you to ensure your strengths are optimized. Youll have an amazing support system working with you and standing beside you at all times.Management and Execution: P&L responsibility for assigned clientsResponsible for discovering and managing opportunity and/or risk related to portfolioManage and work to exceed client expectationsAct as the client ambassador within Klick.Monitor project execution to ensure success and that projects comply with regulatory requirementsLead cross-functional teams in delivering programs across multiple channels and managing opportunities and risks across the portfolio.Understand the industry vertical regulatory and political environments and industry pressures -Relentlessly develop roadmaps for clients to identify and leverage ongoing opportunities for their successArticulate clients brand vision and objectives to the team to design initiatives to drive clients business forward - Work with the other client vendor partners for mutual successEnsure all communications reflect the Klick Health standards and assist in developing a positive client experienceUnderstand clients business industry competitors key drivers environment etc.Relentlessly work to identify opportunities to bring value to our clients businessesArticulate clients brand objectives and ensure they are incorporated into recommendationsLead the development of the account plan for each clientStrong presentation and communication skills is a mustAn understanding of marketing communications and regulations of the pharmaceutical/healthcare industry in the US Experience:12 years of client services experience in the advertising industry5 Years of pharmaceutical/healthcare advertising experienceComfortable managing 12M in scope of businessDigital and TV production is a mustExperience overseeing clients and brands or managing one large piece of businessProven ability to build strong relationships with senior-level clientsProven ability to grow client businessAbility to manage nurture and grow a team of client service professionalsAbility to identify business changes in order to allocate resources effectively.Identifying client business objectives and account planningSet up lead and run client meetings provide follow-up and recap notesStrong financial acumen forecasting and budget planningIn partnership with Project Management review and create scopes of workClient Feedback: Gaining clarity on changes/markups and communicating back to internal teams effectively.Strong presentation and communication skills are a mustAn understanding of marketing communications and regulations of the pharmaceutical/healthcare industry in the USComfort and enthusiasm for integrating AI into your workUniversity degree required MBA preferredPosition Requirements: Travel: As need travel to client mainly in the US and CanadaValid passport is requiredHybrid work environment two days a week in the office requiredThanks for reading and we look forward to hearing from you!#LI-AS1 #LI-HybridKlick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience skills and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions accessibility needs or concerns about the use of this tool please contact us.Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds perspectives and skills. We strongly encourage members of historically underrepresented communities to apply including Black people Indigenous peoples and other people of color people with disabilities people from gender and sexually diverse communities and people with intersectional identities.Were also committed to developing an inclusive barrier-free recruitment process and work environment. Should you require any accommodation please contact us at emailprotected and we will work with you to meet your accessibility needs and ensure you have a positive experience.Required Experience:Exec Key Skills Abinitio,Customer Service,Business Solutions,Cost Estimation,Drafting,Activex Employment Type : Full-Time Experience: years Vacancy: 1