Account Manager at ABR Employment Services

Account Manager - New Product Development (Direct Hire)Location: Madison, WISalary Range: $65,000 - $77,500 annuallyEmployment Type: Direct HireTravel: Up to 10%A well-established manufacturing organization is seeking an Account Manager - New Product Development (NPD) to support customers through the launch of innovative thermoforming packaging solutions. This role serves as the primary liaison between customers and internal teams, ensuring projects move from concept to commercial production smoothly and on schedule. Key Responsibilities Act as the primary point of contact between customers and internal New Product Development teamsGuide NPD projects from initial order through commercial launchCoordinate cross-functional efforts with Engineering, Operations, Quality, Purchasing, Sales, and Customer ExperienceCommunicate project status, timelines, requirements, and changes to customers and internal stakeholdersRespond to customer inquiries related to development status, shipping information, and first ordersManage project documentation, milestones, schedules, and action items using project management toolsCoordinate quality requirements (PPAP, documentation, approvals) to ensure launch deadlines are metInitiate engineering change orders (ECOs) and support product setup within OracleParticipate in customer meetings and occasional travel with SalesLead special projects and continuously identify process improvements Qualifications Bachelor's degree in Business, Engineering, or a related field with experience in project management, customer service, or manufacturingORAssociate's degree with 5+ years of related experienceStrong organizational and prioritization skills with the ability to manage multiple projects simultaneouslyExcellent written and verbal communication skillsHigh attention to detail and strong recordkeeping skillsProficiency in Microsoft Office; ERP experience preferred (Oracle)Basic understanding of product drawings and blueprintsCustomer-focused, positive attitude with the ability to work in a fast-paced environment Work Environment Office-based role with standard business hoursMinimal supervision with a high level of accountabilityStandard office equipment and softwareThis is an excellent opportunity for an Account Manager or Project Coordinator seeking a long-term, direct-hire role within a collaborative manufacturing environment.ABR Employment Services is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veterans' status.PandoLogic. Category:Marketing & Biz Dev,