Account Manager II Home Energy Advisor at ICF

Account Manager II - Home Energy Advisor(Field-Based)Location: San Diego CA (Remote Field-Based. Local Travel will be required)Are you ready to make a difference The Home Energy Advisor (HEA) plays a pivotal role in the success of our single-family residential program by combining strong project management with community engagement and program coordination. This role bridges the gap between technical execution and participant support ensuring that residential retrofit and remodel projects are completed efficiently equitably and in alignment with community needs.The HEA serves as both the central liaison for program participants and the lead for managing residential retrofit and remodel projects. This dual role requires a proactive community-oriented professional who can manage contractors coordinate with internal teams and maintain clear consistent communication with all stakeholders. The HEA must demonstrate cultural sensitivity trustworthiness and a sincere commitment to equitable outcomes.Key ResponsibilitiesServe as the primary point of contact for program participants throughout the project lifecycle.Lead and oversee residential retrofit and remodel projects from planning through completion.Coordinate with cross-functional teams to ensure seamless information flow and collaboration.Manage contractor relationships ensuring accountability quality and adherence to timelines and budgets.Conduct site visits inspections and progress evaluations.Assist in preparing and finalizing scopes of work for each participant.Review and interpret residential building codes to ensure compliance.Support stakeholder engagement through regular updates discussions and alignment on goals.Provide community insights through QA/QC processes and participant feedback.Manage incentive layering coordination and follow-up surveys.Maintain accurate project documentation and reporting.What You Will Be Doing:Participant enrollment and onboardingProject planning scheduling and executionContractor oversight and quality assuranceStakeholder communication and coordinationProject closeout and documentationMust have a reliable vehicle for local travel. Requirements are between 25% to 40% of the time. (reimbursement for mileage provided)What we need you to have (minimum qualifications):Bachelors degree in a related discipline (e.g. Energy Sustainability Business Agriculture Environmental Science) (One year of professional experience may be substituted for one year of education)1 years of experience in energy efficiency utilities construction or a related fieldBasic mechanical skills and able to lift boxes no heavier than 30 pounds climbing stairs and ladders driving walking standing above head arm movementsValid drivers license and successful completion of a Motor Vehicle Records (MVR) checkWhat we would like you to have (preferred):Bilingual or multilingual abilitiesFamiliarity with energy efficiency sustainability practices or construction project managementBPI Certificate of Knowledge BPI Analyst LEED Green Associate CEM or similar certificationStrong interpersonal and communication skillsExperience working with diverse communitiesExpected Outcomes In RoleImproved efficiency in project execution and program coordinationEnhanced stakeholder engagement and accountabilityTimely resolution of project and participant issuesClear communication of program benefits timelines and next stepsGreater transparency and alignment with community needsWorking at ICFICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges navigate change and shape the future.We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read ourEEOpolicy.We will consider for employment qualified applicants with arrest and conviction records.Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease emailand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentto provide needed reasonable accommodations.Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.Candidate AI Usage PolicyAt ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.However we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed candidates are instructed to contact us in advance at. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is:$60663.00 - $103128.00California Remote Office (CA99)Required Experience:Manager Key Skills Business Development,Electrical Engineering,Management Experience,HVAC,Territory Management,Project Management,Quality Control,Contract Management,Budgeting,Program Development,Public Speaking,Contracts Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 60663 - 103128