Account Manager at Point C

Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market to do more for clients and take them beyond the standard Point A to Point B. We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as network and payment integrity pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company.The Account Manager is responsible for managing and retaining a block of key client accounts while supporting business growth and client satisfaction. This role serves as a trusted advisor and product expert cultivating strong relationships with clients brokers and internal teams. The Account Manager oversees all phases of the client lifecycle from onboarding to ongoing service delivery and renewal activities ensuring exceptional service and consistent results.Primary Responsibilities:Manage a portfolio of approximately $5 - $8 million to ensure satisfaction retention and long-term partnershipServe as the primary liaison for plan sponsors brokers and internal teams to deliver an exceptional client experienceDevelop and execute strategic service plans to align with client goals and objectivesOversee day-to-day account management activities including implementation issue resolution and renewalsMaintain relationships with senior-level contacts within client organizations including Benefits Human Resources and Finance leadersEnsure accurate and timely delivery of Point C products services and reportingCollaborate closely with internal stakeholders and partnersvaluing internal relationships as highly as external onesto proactively address client needs and drive continuous improvement and successLead the development and delivery of presentations client meetings and renewal discussions as a subject matter expert on Point C solutionsEstablish cadence of regular and strategic service meetingsOther duties as assigned to support client successQualifications:Must be located in the New York City areaBachelors degree or equivalent related experience5-8 years of client management account management or similar experience within the TPA insurance or employee benefits industryProven experience engaging and building relationships with C-suite executivesStrong knowledge of self-funded health plans including stop loss employee benefit programs and related federal regulations (ERISA COBRA HIPAA ACA)Excellent written verbal and presentation skillsStrong organizational skills and attention to detailProficiency in Microsoft Office including Word Excel PowerPoint and OutlookAbility to build relationships and interact confidently with senior-level executives and clientsAnalytical thinking creative problem-solving and sound decision-making abilitiesSelf-motivated results-driven and able to manage multiple prioritiesAbility to travel as neededActive state insurance license is preferredIndividual compensation will be commensurate with the candidates experience and qualifications. Certain roles may be eligible for additional compensation including bonuses and merit increases. Additionally certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.Pay Transparency$90000 - $100000 USDBenefits:Comprehensive medical dental vision and life insurance coverage401(k) retirement plan with employer matchHealth Savings Account (HSA) & Flexible Spending Accounts (FSAs)Paid time off (PTO) and disability leaveEmployee Assistance Program (EAP)Equal Employment Opportunity: At Point C Health we know we are better together. We value respect and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our businessand our societystronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices including selection hiring performance management promotion transfer compensation benefits education training social and recreational activities to all persons regardless of race religious creed color national origin ancestry physical disability mental disability genetic information pregnancy marital status sex gender gender identity gender expression age sexual orientation and military and veteran status or any other protected status protected by local state or federal law.Required Experience:Manager Key Skills Business Development,Cement Plant,Business Support,Data Analysis,ASP Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 90000 - 100000