Account Manager-Rare at Curant Health

JOIN A LEADING HEALTHCARE COMPANYAt Curant Health our vision is to personalize healthcare driven by choice and defined by value. Our employees bring this vision to life through excellent service personalized care accountability innovation and integrity. We provide competitive pay strong benefits and the opportunity to make a meaningful impact every day. Curant Rare is seeking an Account Manager to serve as the primary external liaison and Curant Point of Contact (CPOC) for assigned rare disease manufacturer partners. This role is responsible for building strong partnerships identifying program needs ensuring client satisfaction and supporting the successful execution of all contracted services. This is a hybrid role with travel as needed.Position SummaryThe Account Manager acts as the main point of contact for assigned clients ensuring seamless communication alignment and program performance. This role proactively identifies opportunities collaborates with internal teams supports program launches manages business reviews and ensures Curant Rare meets or exceeds client expectations. The AM represents Curant Rares mission vision products and services with professionalism and expert knowledge.ResponsibilitiesPartner PerformanceAchieve KPIs outlined in the Statement of Work (SOW) and annual Strategic Focus Areas (SFAs) and Critical Success Factors (CSFs)Meet annual revenue forecast and assigned quota for Curant RareLead Launch Stabilization Meetings in partnership with the Customer Strategy & Performance (CSP) teamServe as lead for Business Reviews including scheduling facilitation and alignment on next stepsBuild and manage long-term relationships with rare disease manufacturer partners to ensure satisfaction and retentionCultivate multi-level relationships with each manufacturer partner starting from implementation through ongoing managementDevelop business objectives and goals for each partner programEnsure manufacturer expectations are consistently exceeded and program performance meets or surpasses requirementsOversee ongoing deliverables including reporting data needs and issue resolutionCollaborate with Business Development to identify additional service opportunitiesWork with internal teams (CPI CSP Pharmacy Operations Finance etc.) to design and implement program processesProactively review partner programs to identify issues and communicate solutionsPerform additional duties and projects as assignedProduct PerformanceMaintain accountability for total census across all partners and related revenue integrityParticipate in monthly financial reviews to ensure financial performance targets are metCollaborate with CPI CSP Market Leadership Team (MLT) Pharmacy Ops Finance and others to support overall product healthSupervisory ResponsibilitiesThis role does not have direct supervisory responsibilities.QualificationsBachelors degree or equivalent combination of education and experience5 years of experience in Specialty Pharmacy programs and/or rare disease pharmaceutical manufacturersPrevious experience in client relationship management within rare disease is highly preferredStrong knowledge of internet software order processing systems Word PowerPoint and OutlookExcellent verbal and written communication skillsAbility to communicate clearly logically and consistently across stakeholdersStrong independent judgment and problem-solving capabilitiesAbility to manage multiple deliverables in a fast-paced environmentRequired Experience:Manager Key Skills Business Development,Cement Plant,Business Support,Data Analysis,ASP Employment Type : Full-Time Experience: years Vacancy: 1