Account ManagerCollector, 19.50, Monday-Friday, Full Benefits at CarHop

CarHop an industry-leader in the Buy-Here Pay-Here marketplace specializes in helping those who have not quite perfect credit to achieve transportation independence! With nearly 40 locations nationwide and growing weve made a difference by Helping People Drive and changing the lives of thousands of people.Account Manager BenefitsGuaranteed hourly pay - $19.50/hrNO WEEKENDS!MONDAY - FRIDAY HOURS!Full health benefits (Medical/Dental/Vision/Flex spend)401 (k) w/ an aggressive company matchPaid time off and great work/life balanceOpportunity for advancementA fun work environment filled with awesome peopleA rewarding job experience helping people drive & changing livesWe give you the tools you need to succeed with regular training and coachingAccount Manager ResponsibilitiesPlacing outbound calls & accepting inbound calls from CarHop Finance customersFace to face interaction with customers regarding the status of their auto loanUtilizing your communication and negotiation skills to resolve the delinquent accountAccount Manager QualificationsHigh school diploma or equivalent.Strong verbal and written communication skillsAbility to prioritize meet deadlines and resolve complex problems with minimal guidanceProfessional detail-oriented well organized and efficientPrevious customer service experience face-to-face or call center is preferred but not required.Specific experience in the area of de-escalation retention or issue resolution is helpful.Strong/Advanced negotiation counseling and problem solving skills.Must successfully complete pre-employment criminal background inquiry and results must be consistent with company standards.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion creed age sex national origin ancestry marital status familial status pregnancy disability (including those related to pregnancy or childbirth) military or veteran status membership or non-membership in a labor organization sexual orientation gender identification genetic information status with regard to public assistance or any other characteristic or activity protected under federal state or local law. Required Experience:Manager Key Skills Vendor Management,Fmla,HIPAA,Analysis Skills,Benefits Administration,HRIS,Filing,Payroll,Employment & Labor Law,ADP,Human Resources,Workday Employment Type : Full-Time Experience: years Vacancy: 1