Account Operational Executive Southern CA at HALO Precision Diagnostics

Saving Lives with Early DetectionAccount Operational ExecutiveLos Angeles CA (Remote with 50% Local Travel (Palo Verde Burbank Ventura Thousand Oaks) and future launches (Saddleback Newport Beverly Wilshire Tarzana)Our ideal candidate will live in the Culver City Westwood/Brentwood Downtown LA Lakewood/Torrance Sherman Oaks/Encino area.Full-Time $110000$120000 Equity Healthcare Leadership Patient ExperienceAbout HALO DiagnosticsAtHALO Diagnostics (HALO Dx) we believe every patient is unique and their healthcare should be too. Were redefining early detection and precision-focused medicine by delivering tailored care that targets the most serious health conditions. Through cutting-edge diagnostics and patient-first operations HALO is helping patients live longer healthier lives.We are seeking astrategic patient-focused leaderto join our team as anAccount Operational Executive / Healthcare Operations Manager. In this role youll lead a team of10 Patient Navigatorsacross multiple sites in the Southern CA area working closely with clinical partners to deliver high-quality patient experiences and operational excellence. This position is essential to scaling our impact youll optimize workflows mentor talent and ensure seamless site execution while championing our mission of early detection and individualized care.What Youll DoLead & Manage TeamsDirectly manage a team of 10 non-exempt Patient Navigators across multiple Southern CA -area sitesMonitor team performance provide feedback and conduct regular evaluationsOversee attendance approve time sheets and manage time-off coordinationInitiate disciplinary action and ensure team accountability as neededChampion Patient ExperienceAct as a strong advocate for patients and your team ensuring consistent compassionate careSupport Patient Navigators who guide patients through imaging and genetic testing journeysServe as the operational link between frontline teams and leadershipDrive Operational ExcellenceRefine and maintain site workflows to support efficient patient flow and service deliveryPartner closely with partner Site Managers to ensure seamless day-to-day operationsIdentify and resolve operational issues through data-driven decision-making and KPI analysisDevelop & Train TalentTrain new hires and support ongoing team development in collaboration with the National Training TeamLead onboarding efforts for new team members and ensure readiness for new site launchesPromote a culture of continuous learning and improvementCollaborate Across TeamsServe as a key liaison between account management training and leadership teamsContribute to company-wide projects including new imaging center rollouts and staff transitionsWhat Were Looking For5 years of healthcare operations or management experienceProven experience leading hourly/non-exempt teams in a healthcare settingStrong working knowledge ofHIPAAregulationsExcellent communication and organizational skillsAbility totravel locally at least 50%of the timeProficiency withMicrosoft Office Suite especially ExcelA flexible hands-on approach with the ability to pivot as neededWhy Join HALO DxCompetitive Compensation: $110000$120000 annuallyEquity Options: Be part of a fast-growing tech-forward healthcare companyComprehensive Benefits: Medical dental vision 401(k) and moreMake an Impact: Help transform lives through precision diagnostics and early detectionCareer Growth: Opportunity to scale with a nationwide healthcare innovator Key Skills Business Development,Customer Service,Revenue Growth,ABC Analysis,Account Management,Communication,CRM,Excel,Salesforce,PMP,Customer Relationships,Business Relationships,Sales Goals,Sales Process,CPA Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 110000 - 120000