Account Representative at FF Inc

Account RepresentativeFull-Time Customer-Facing Growth-Focused RoleLocation: Houston TXAre you a people-first professional who loves building relationships solving problems and driving results Were looking for a motivated Account Representative to join our team and serve as the key connection point between our clients and our this role youll manage ongoing accounts support customer needs identify opportunities for growth and ensure every client receives outstanding service from start to finish.This is a great opportunity for someone who is organized energetic and excited about contributing to a fast-paced environment where no two days are the same.What Youll DoServe as the primary point of contact for a portfolio of clients or customersBuild strong trusting relationships through consistent communication and follow-upUnderstand client needs challenges and goals to provide tailored recommendationsManage account activity including renewals updates product education and service requestsConduct outbound outreach to check in on accounts gather feedback and ensure satisfactionTrack performance metrics service issues and growth opportunities in the CRMSupport new client onboarding by ensuring smooth transitions and clear expectationsCollaborate with internal teams (sales operations support) to resolve issues quicklyPresent product updates promotions or new service options to existing clientsIdentify upsell and cross-sell opportunities that align with customer needsPrepare reports meeting notes and account summaries for leadershipMaintain a high level of professionalism and responsiveness at all timesWho You AreStrong communicator who enjoys working directly with clientsOrganized reliable and comfortable juggling multiple accounts at onceProblem-solver with a customer-first mindsetConfident presenting products services and solutions to clientsTech-savvy with the ability to learn new tools quicklyMotivated by hitting targets and helping clients succeedA team player with a positive attitude and strong follow-throughPreferred but not required:13 years in account management sales customer success or customer serviceExperience with CRM platforms (HubSpot Salesforce Zoho etc.)Background in marketing SaaS events or retail salesWhat We OfferCompetitive pay structureClear growth path into Senior Account Representative or Account Manager rolesHands-on training mentorship and ongoing professional developmentSupportive collaborative team cultureOpportunities to take ownership and make an impactWhy Youll Love This RoleYou get to build relationships solve problems and genuinely help peopleYoull work in a role that blends customer experience with strategic growthEvery day brings new conversations challenges and rewardsYour contributions directly influence client satisfaction and company success Required Skills:customercustomer experiencecommunicationsalescustomer service Key Skills Business Development,Sales Experience,B2B Sales,Time Management,Customer Service,Communication skills,Cold Calling,Math,Retail Sales,Account Management,Outside Sales,Relationship Management Employment Type : FULLTIME Experience: years Vacancy: 1 Monthly Salary Salary: 50000 - 65000