Accounts Receivable Representative at AdientOne Consulting

Job Description: . Core Technical Skills General accounting knowledge Understanding of accounting principles debits/credits and the AR process. Billing & collections experience Hands-on experience generating invoices applying payments and managing past-due accounts. ERP/software proficiency Familiarity with platforms like Waystar Instamed Availity WellSky or other EHR/EMR systems and comfort with Teams Outlook and Excel (pivot tables VLOOKUPs and Formulas). Payment identification Ability to reconcile accounts and research unapplied or misapplied payments. Knowledge of aging reports Experience working/monitoring AR aging and identifying collection priorities and denial or problematic trends. Experience with Home Health billing is a plus. 2. Analytical & Problem-Solving Skills Ability to identify discrepancies between invoices and payments. Strong reconciliation skills to resolve mismatched balances (for example discrepancies in contractually agreed rates vs. true payments/contractual). Comfort investigating chargebacks short-pays and customer disputes. 3. Communication & Relationship Management Professional communication Skilled in written and verbal communication with customers/patients operations and internal teams. Negotiation skills Ability to tactfully collect overdue payments without damaging provider/payer relationships. 4. Attention to Detail & Organization Highly detail-oriented in working claim denials disputes or other claim related issues. Thorough with noting accounts and aging. Ability to manage high-volume AR without errors. Strong organizational skills to prioritize accounts based on aging or risk. 5. Soft Skills & Work Ethic Dependability Cash flow depends on consistent follow-through. Persistence Stays on top of overdue accounts while following company policies. Investigates accounts/claims thoroughly and willing to go the extra mile to collect payment. Integrity Handles sensitive financial data securely and ethically. Adaptability Can adjust to new systems policies or AR processes. 6. Industry-Specific Knowledge - Healthcare Familiarity with insurance billing denials and EOBs. 7. Customer Service Respond promptly and professionally to customer inquiries via phone email or chat. Resolve customer issues and complaints efficiently while maintaining a positive attitude. Collaborate with other departments to resolve complex issues. Key Skills Journal Entry,Customer Service,Collection effort,A/R Management,Past due Account,General Ledger Accounting,Accounting,Excel,Payroll,Financial statement,Collection procedures,Customer Account,Delinquents Account,Direct Reports,Timely collections Employment Type : Full Time Experience: years Vacancy: 1