ACF2 & RACF Technology Support I at JPMorganChase

DescriptionEmbark on a dynamic career in tech support where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience.As a Technology Support I team member in Enterprise Technology you will ensure the operational stability availability and performance of our production application flows. Be part of the team responsible for troubleshooting maintaining identifying escalating and resolving production service interruptions for all internally and externally developed systems ensuring a seamless user experience.Job responsibilitiesPerform security administration on Mainframe & Large Midrange servers ensuring access is granted in accordance with Security Access Control policies established standards & proceduresAnalyze requests for potential risk exposure prior to processingTroubleshoot & resolve security related issuesAnswer general inquiries regarding RACF & ACF2 security practice or accessParticipate in audit support activities as they pertain to Mainframe for both internal & external auditsPerform required reconciliation to resolve open audit issuesRequired qualifications capabilities and skills1 years of experience or equivalent expertise in troubleshooting resolving and maintaining information technology servicesHands-on experience with ACF2 & RACF mainframes; JCL & IBM utilitiesGood familiarity with Security tools like ETFA & ZsecureBasic understanding of information Security policies/practicesAbility to efficiently troubleshoot diagnose & resolve problems learn & apply new technologies quickly and work in a high pressure environment with minimal supervisionFamiliarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloudExcellent communication written & organizational skillsPreferred qualifications capabilities and skillsExposure to one or more general-purpose programming languages or automation scriptingExposure to Information Technology Infrastructure Library (ITIL) framework Key Skills Computer Science,SQL,Active Directory,Customer Service,Incident Management,Access Points,OS,Asset Management,Linux,VPN,User Accounts,Desktop,Backup,Technical Support,Application Support Employment Type : Full-Time Experience: years Vacancy: 1