Acqueon Dialer Product Owner (Dallas) at Nexify Infosystems

Job Title: Acqueon Dialer Product OwnerLocation: RemoteDuration: 12+ Months Job Description : Acqueon Dialer platform experienceTwilio integration or communication platform experienceHealthcare industry background Seeking a seasoned Product Owner with a strong background in Customer Service andproven expertise in auto-dialer campaign management. The ideal candidate will leadinitiatives independently, collaborate effectively within an Agile Scrum team, and drivecross-functional alignment to ensure the seamless execution of dialer campaigns.Key ResponsibilitiesLead product ownership for the Acqueon Dialer platform, ensuring optimal campaignperformance and compliance.Partner with business stakeholders across Marketing, Call Center Operations, Sales,Compliance, and IT to define and deliver campaign strategies and enhancements.Gather and document business requirements, translate them into actionable userstories, and manage a well-prioritized product backlog.Collaborate closely with developers and QA teams to ensure features are developed,tested, and deployed according to specifications and sprint goals.Conduct and oversee UAT sessions with business partners to validate newfunctionality.Provide production support for incident resolution and defect management.Create and deliver professional presentation decks to communicate new or enhancedcapabilities to business stakeholders.Leverage data to tell a clear, compelling story and support informed decision-making.QualificationsExtensive experience in Customer Service environments, with hands-on experience indialer operations.Strong understanding of Agile methodologies, including sprint planning, backloggrooming, and cross-functional collaboration.Excellent written and verbal communication skills, with the ability to influence andengage across all levels of the organization.