Acquisition Specialist - State Farm Agent Team Member at Nicholas Vandetti - State Farm Agent

Acquisitions Specialist at Nick Vandetti - State Farm Agent

Wesley Chapel, FL 33544

About Our Agency

We're a successful State Farm agency serving families across the Wesley Chapel area. Our team focuses on protecting customers' homes, vehicles, and futures with a high standard of trust, responsiveness, and long-term service. We're currently seeking a plus-level Acquisition Specialist to help grow new businessstarting with auto/homeowners and expanding into life and health when it's the right opportunity.

About the Role

As our Acquisition Specialist, you will be responsible for converting agency-provided leads into new policyholders and building lasting customer relationships. While we have other producers in the agency, this role is specifically focused on owning the acquisition process for new customers and pivoting into additional lines (Homeowners, Life, Health, etc.) as needs arise. This role may also be a pathway to a future Agent promotion for someone who wants long-term growth and leadership.

What You'll Do

1) Acquire New Business (Primary)

• Follow up on leads sourced by the agency (quick response + strong conversion habits).
• Set appointments and run effective, needs-based conversations.
• Quote, present options, handle objections, and close new policies.
• Maintain clear and accurate activity/notes in the agency CRM.

2) Pivot to Additional Opportunities (Critical Expectation)

• When appropriate for the customer, expand conversations into: Homeowners, Life, Health, (Other opportunities as assigned/available based on customer need and agency strategy).
• Use judgment to prioritize the best outcome for the customer and the agency.
• Coordinate smoothly with other producers so the customer experience stays seamless.

3) Deliver a Great Customer Experience

• Be professional, responsive, and trustworthy throughout the sales process.
• Ensure smooth handoff to service/support teammates after the sale.
• Help identify opportunities to improve conversion and customer satisfaction.

4) Support Long-Term Growth (Agent Track Optional)

• Learn agency operations, customer retention drivers, and the full lifecycle of a durable book of business.
• Demonstrate performance, coachability, and leadership potential for an Agent transition when desired.

Success Metrics (Examples) You'll be measured on outcomes such as:

• New policies/clients written (by line)
• Conversion rate (appointment ? quote ? bind)
• Timeliness of follow-up and lead handling
• Pipeline discipline / CRM accuracy
• Quality of customer experience and retention support

Qualifications (Plus-Level)

• Proven success in sales/acquisition (insurance preferred, but relevant experience considered).
• Strong consultative selling skills: discovery, needs-based selling, objection handling, closing.
• Professional communication and strong follow-up discipline.
• Ability to work independently with minimal direction.
• Willingness to learn the agency process and uphold conversion standards.
• CRM comfort and accuracy.

Licensing / Eligibility

• Must be able to obtain and maintain required insurance licenses for the lines you will sell (typically Property & Casualty and, depending on responsibilities, Life & Health).
• Ability to comply with State Farm/agency requirements.

Plus-Level Traits We Value

• Owns outcomes and takes initiative
• Adapts quicklypivots based on customer need (not rigid scripts)
• Coachable and performance-driven
• Interested in long-term career growth (including potential Agent path)

Compensation & Benefits

• Base salary + commission
• Additional incentives may be available based on performance and production mix
• Benefits: [insert if applicablehealth insurance, PTO, retirement, etc.]

Key Responsibilities

• Engage with prospective customers through calls, emails, and community outreach.
• Develop and maintain a pipeline of potential new business opportunities.
• Schedule and conduct follow-up interactions to support acquisition goals.
• Collaborate with team members to coordinate outreach strategies.
• Track activity and report progress toward established objectives.
• Maintain compliance with office and regulatory procedures.

Qualifications

• Strong communication and relationship-building skills.
• Detail-oriented and organized, with the ability to manage multiple tasks.
• Comfortable initiating contact and interacting with prospective customers.
• Previous experience in marketing, outreach, or customer service preferred.
• Must be able to obtain applicable state insurance licenses.

Compensation: $40,000.00 - $100,000.00 per year

We're Hiring!

Our team works hard to reach our goals together as a team and have fun while we are doing it!

About Our Agency

Apply now and let us put you on the path to success. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.