ACTT Administration Assistant (Program Assistant) at Pathways to Life

Location: Greenville NCSchedule: MondayFriday 8:00 AM5:00 PM (with occasional early/late hours weekends or holidays as needed)Status: Full-Time Non-ExemptPathways to Life Inc. is seeking a highly organized and detail-oriented ACTT Administrative Assistant (Program Assistant) to support our Assertive Community Treatment Team. This role is essential to ensuring smooth non-clinical operations accurate documentation and continued fidelity to TMACT (Tool for Measurement of ACT) standards. If you thrive in a fast-paced environment enjoy coordinating processes and want to support impactful behavioral health services wed love to meet you.Key ResponsibilitiesProgram Coordination & Administrative SupportServe as the primary note taker for all ACT Team meetings and distribute accurate minutes in a timely manner.Organize schedule and prepare materials for team meetings trainings and program reviews.Maintain up-to-date records logs and documentation according to ACTT requirements.TMACT Compliance & Quality AssuranceSupport ACTT service delivery adherence to TMACT standards and best practices.Assist with preparation for TMACT fidelity reviews including collecting data and supporting documentation.Help the Team Leader track fidelity measures follow-up tasks and quality indicators.Member Care Coordination SupportCoordinate member appointments follow-ups and linkages with medical behavioral health and community resources.Keep member records current including PCPs service notes and progress documents.Communicate effectively with all team members to ensure coordinated and consistent care.Data & ReportingTrack and maintain program data such as caseload reports service delivery metrics and fidelity documentation.Assist the Team Leader with monthly quarterly and annual reporting requirements.Team CollaborationActively participate in ACT Team meetings and required trainings.Assist in onboarding new staff and provide orientation to ACTT processes and TMACT expectations.QualificationsHigh school diploma or equivalent required.Strong organizational and administrative skills with excellent typing grammar and proofreading abilities.Proficient in technical writing and clear English verbal and written communication.Experience with document control scanning uploading emailing and database systems.Ability to prioritize tasks work independently make routine decisions and multitask in a fast-paced environment.Additional RequirementsValid drivers license and ability to drive as needed.Ability to lift or move up to 25 lbs.Comfort working in environments where exposure to infectious diseases or behavioral crises may occur.Why Join Pathways to LifeSupportive team culture focused on service excellenceOpportunities for growth and professional developmentMeaningful work that positively impacts members in our community Pathways to Life Inc is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company Key Skills Aviation Safety,Design Engineering,Drilling Engineering,Facilities Management,Account Development,Apache Commons Employment Type : Full-Time Experience: years Vacancy: 1