ADA Administrative Assistant at InsideHigherEd

ADA Administrative AssistantJob No: 537915Work Type: Full TimeLocation: Main Campus (Gainesville, FL)Categories: Office/Administrative/Fiscal Support, Veteran's Preference Eligible, Legal/Audit Services/ComplianceDepartment: 22020000 - GN-UNIVERSITY COMPLIANCEJob Description Classification Title: Administrative Assistant IIClassification Minimum Requirements: High school diploma or equivalent and four years of appropriate experience or an equivalent combination of education and experience.Job Description: Case Intake, Triage and Support Serves as the first point of contact answering phone inquiries and providing basic guidance on the ADA accommodations process; Triages incoming requests and directs individuals to the appropriate resource; Coordinates appointment scheduling for employee intake meetings, case reviews, and follow-up sessions with the ADA Coordinator and/or ADA Case Manager and applicable college/unit staff; Provides status updates to employees and communicates required next steps in the process; Maintains strict confidentiality and professionalism in all interactions. Compliance Documentation & Data Management Maintains accurate case files, logs, and compliance calendars in the ADA case management database; Coordinates DocuSign distribution for accommodation plans ensuring all signatures are collected and follow up as required; Conducts administrative compliance reviews to verify forms and submissions are complete; Pulls case reports to identify employees requiring attention and notifies the ADA Coordinator and/or ADA Case Managers of follow-up needs; Assists with updating master records (i.e., spreadsheets) and preparing compliance reports. Program Operations & Communication Assists with drafting routine communications, tracking metrics, and preparing outreach materials; Supports documentation needed for internal review, audits and compliance committees; Updates scheduling trackers and meeting documentation for the ADA Program. Workflow Coordinator & Efficiency Monitors case progression timelines and alerts the ADA team to bottlenecks or delays; Recommends improvements to scheduling, recordkeeping, and intake workflows; Supports standardization of ADA communication templates and process tools. Expected Salary: Commensurate with education and experienceRequired Qualifications: High school diploma or equivalent and four years of appropriate experience or an equivalent combination of education and experience.Preferred: Experience working in a compliance program, higher education environment, HR, or healthcare setting Customer service experience, especially in confidential services or intake roles Proficient in Microsoft Office Suite, especially Excel and Word. Demonstrated experience with data management and report building Familiarity with Maxient or other case management software Knowledge of ADA and accommodation processes Special Instructions to Applicants: In order to be considered, application, resume and cover letter must be submitted by 11:55 p.m. (ET) of the posting end date. This position is eligible for Veteran's preference. If you are claiming Veteran's preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.Health Assessment Required: No Applications Close: 14 December 2025To apply, visit https://explore.jobs.ufl.edu/en-us/job/537915Our Commitment:The University of Florida is an Equal Employment Opportunity Employer.Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392- 2477 or the Florida Relay System at 800-955-8771 (TDD) or visit Accessibility at UF.Copyright ©2025 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-31254965e8d61e4787c1a021e49e993a