Administrative Assistant at Aston Carter

Administrative Assistant

We are seeking a dedicated Administrative Assistant to provide exceptional customer service and support. This role involves serving as a friendly and professional point of contact for customers, responding promptly to inquiries, and ensuring order accuracy. The Administrative Assistant will handle order processing and administration, supporting accounts receivable and bookkeeping tasks, and partnering with internal teams to maintain accurate financial records. This position requires a proactive, self-starting individual with a positive attitude and a willingness to learn.

Responsibilities:

• Serve as a friendly, professional point of contact for customers.
• Respond promptly to phone and email inquiries.
• Communicate clearly to confirm order details and ensure accuracy.
• Develop an understanding of the company's products to better support customer needs.
• Handle order entry, invoicing, and record-keeping with attention to detail.
• Coordinate with internal teams to ensure timely and accurate order fulfillment.
• Maintain organized documentation to support efficient daily operations.
• Support accounts receivable and bookkeeping tasks related to order processing.
• Partner with the accounting team to maintain accurate financial records.
• Assist internal teams with administrative and operational tasks as needed.
• Identify opportunities to improve efficiency, communication, and customer experience.
• Contribute positively to a collaborative, team-oriented work environment.

Essential Skills:

• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong organizational and time-management skills.
• High attention to accuracy in order entry, invoicing, and record-keeping.
• 2+ years of administrative experience.

Additional Skills & Qualifications:

• Experience in data entry and administrative support.
• Skill in client support and calendar management.
• Experience in order processing and administration.
• Ability to provide daily support for manager overflow work.

Work Environment:

This position operates in a fully onsite, small manufacturing environment with working hours from 8am to 5pm. The workplace fosters a tight-knit, family-like atmosphere where many team members have been with the company for 5-10 years, promoting a long-term career with a supportive company culture.

Job Type & Location:

This is a Contract to Hire position based out of Livonia, MI.

Pay and Benefits:

The pay range for this position is $22.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Livonia, MI.

Application Deadline:

This position is anticipated to close on Apr 7, 2026.