Administrative Assistant at Easy Does It Emergency Services

Position SummaryThe Administrative Assistant supports management by performing a range of administrative transactional and customer service tasks essential to daily operations. Responsibilities include answering and directing office calls managing office voicemail and coordinating the collection processing and storage of office documentation such as internal communications client records and financial transactions. Additional duties may include handling mailings meeting notes filing and organizing office spaces. This position reports to the Deputy Executive Director.Compensation$25.00-$27.00 per hourEssential FunctionsFiling and document archivingAnswering office main phone lineRegistering clients for services over the phoneTaking client payments in-person and over the phone.Preparing and sending mailingsPreparing expenditure forms for accountingAssisting with past-due invoicesProcessing vouchers for reimbursement.Reviewing Salesforce records for accuracyScanning and storing documentsPerforming other duties as assignedQualifications : Understanding of disability personal care services substance abuse trauma and sensitive issuesMinimum 6 months of experience in administration reception guest services or customer serviceAbility to remain calm and respond appropriately to urgent or crisis situationsProfessional flexible and detail-oriented with strong problem-solving skillsExcellent interpersonal skills; able to work independently and collaborativelyAbility to manage multiple priorities and meet deadlinesStrong verbal written and listening skillsProficiency with Microsoft 365Commitment to maintaining professional boundaries and delivering exceptional customer serviceAbility to work effectively in diverse environments and build positive relationshipsAdditional Information : EDI is subject to the City of Berkeley Living Wage OrdinanceAll qualified applicants will receive consideration for employment without regard to race color ancestry religion gender gender identity or expression sexual orientation marital status national origin genetics disability age or Veteran status.Remote Work : NoEmployment Type : Contract Key Skills Generator,Accomodation,Football,Advertising,Architectural Design Experience: years Vacancy: 1