Administrative Services Coordinator II at State of Vermont

OverviewThe Retirement Division's front office Administrative Services Coordinator IIs require extensive customer service skills including patience, empathy, de-escalation skills and the ability to multitask proficiently within multiple computer systems simultaneously to deliver information in an accurate and professional manner while documenting cases appropriately. This position provides front-line customer service to all members of the VT State Retirement Systems primarily by phone, email, and in-person. This position is also responsible for assisting and advising retirement staff on needed adjustments of individual cases and processes various incoming and outgoing documents. Additional work and skills with website updates and newsletters are valuable. *Experience with medical and dental insurance plans, coordination of benefit practices and health insurance rules and regulations is preferred.Who May ApplyThis position, Administrative Services Coordinator II (Job Requisition #53868), is open to all State employees and external applicants.If you would like more information about this position, please contact [email protected] .Resumes will not be accepted via e-mail. You must apply online to be considered.Please note that multiple positions in the same work location may be filled from this job posting.Environmental FactorsWork is performed in a standard office setting.Minimum QualificationsHigh School diploma or equivalent AND three (3) years or more of experience providing administrative-level support to a business or organization.OROne year of full-time college level study in accounting, business or public administration, office administration or a related field AND two (2) years or more of experience providing administrative-level support to a business or organization.ORTwo years of full-time college level study OR an associate's degree or higher in accounting, business or public administration, office administration or a related field AND one (1) year or more of experience providing administrative-level support to a business or organization.ORThree years or more of full-time college level study OR a bachelor's degree in accounting, business or public administration, office administration or a related field.OROne (1) year or more of experience as an Administrative Services Coordinator I with the State of Vermont.NOTE: Only administrative work experience is qualifying. Administrative support includes those functions which keep the organization running or provide the resources for others to provide the programmatic work (e.g., accounting, budget management, grant administration, finance, human resources, payroll, purchasing, or space management).Special RequirementsFor some positions experience working with the VISION system (VISION is the State of Vermont PeopleSoft financial management system) may be required.Total CompensationAs a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:80% State paid medical premium and a dental plan at no cost for employees and their familiesWork/Life balance: 11 paid holidays each year and a generous leave planState Paid Family and Medical Leave Insurance (FMLI)Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) planTuition ReimbursementFlexible spending healthcare and childcare reimbursement accountsLow cost group life insuranceIncentive-based Wellness ProgramQualified Employer for Public Service Student Loan Forgiveness ProgramWant the specifics? Explore the Benefits of State Employment on our website.Equal Opportunity EmployerThe State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.