Administrative Services Manager at King County

Summary ** This position is only open to current King County employees. ** **This recruitment will be used to fill 1 Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) position. The TLT/SDA is anticipated toend June 30 2026 with the possibility of extension.King Countys Department of Local Services (DLS) Road Services Division Directors Office is seeking an experienced Administrative Services Manager (Administrator IV)to develop standard work implement change management and provide support for various administrative activities throughout the Division. The position will primarily focus on: (1) designing and implementing administrative processes to ensure hybrid work remains responsive to workforce and business needs; (2) using best practices to redesign standard work (including policies and procedures) for administrative activities throughout the division to ensure consistency collaboration and efficiency across functional sections; and (3) provide administrative support to the real property and governmental relations unit.This position will report to the Road Services Division Deputy Director but also serve as a key advisor to the Division Director County Road Engineer and other members of the Road Services Division Directors Office.The ideal candidate for this role will be a self-starter who is skilled at organization and has excellent interpersonal skills keen attention to detail and an ability to stay focused in a fast-paced environment with competing priorities. We are looking for a strong communicator with experience working with county leadership and a history of building team success using innovation and continuous improvement principles.About the Department of Local Services:King County is the local service provider for the roughly one quarter-million people who live in the unincorporated areas of the county; collectively these communities would be the second largest city in the state. The Department of Local Services includes a Directors Office and the Road Services and Permitting Divisions. Together this department provides a single executive point of accountability for delivering local services to all unincorporated areas.The King County Road Services Division designs builds operates and maintains roads and bridges in unincorporated areas of King County. The Division is committed to ensuring the countys transportation system is safe and efficient for all uses and modes of travel.Our commitment to Equity Racial and Social JusticeThe Department of Local Services is deeply dedicated to fostering Equity Racial and Social Justicein every aspect of our work. Our commitment to True North values which ensures every person has the opportunity to thrive and reach their full potential and forms the core of our mission and purpose. Our pledge is to cultivate embrace and celebrate the distinct experiences viewpoints and perspectives of our people partners and the communities we serve. Through this work we dismantle systemic barriers address inequities and actively confront prejudices and biases. We acknowledge this journey is ongoing and we remain steadfast in our efforts to create a positive impact for our employees and communities alike.Job DutiesApplyingequity racial and social justice principlesis a daily responsibility and a foundational expectation for all King County this role you will apply equity and social justice principles that exemplify shared values behaviors and practices to all aspects of the work.Design and implement administrative processes to ensure hybrid work remains responsive to workforce and business needs. This includes but are not limited to:Managing and improving space planning at King Street Center and Renton worksites to ensure effective in-person work;Developing division-wide hybrid norms to aid hybrid workers in adapting between in-person and remote work;Developing a plan to manage facilities and equipment related requests; andEstablishing a change management plan and working with relevant staff to implement the plan.Redesign standard work (including policies and procedures) using best practices for administrative activities throughout the division to ensure consistency collaboration and efficiency across functional sections. This includes but are not limited to:Facilitating work sessions with administrative staff and other relevant staff to collaborate on redesign efforts;Directing and/or analyzing and assessing internal systems and making recommendations on changes or revisions to improve business productivity and performance;Drafting and implementing policies and procedures if needed; andEstablishing a change management plan and working with relevant staff to implement the plan.Provide administrative support to the real property and governmental relations unit. This includes but are not limited to:Leading efforts in revising and developing county codes and public rules for the Division;Supporting administration of the Contract City Work Program;Developing a database of all inter- and intra-governmental agreements; andSupporting the Divisions Continuity of Operations Plan (COOP).Other duties as assigned.Experience Qualifications Knowledge SkillsMinimum qualifications:Bachelors degree in public administration business administration organizational development or a related field; or equivalent combination of education and experience that provides the required knowledge skills and abilities.Five (5) years of progressively responsible experience in administrative operations business process improvement organizational development project coordination or related work.Experience leading or supporting hybrid work initiatives workplace operations or facilities-related administrative processes.Experience facilitating groups gathering requirements and collaborating with cross-functional teams to redesign or improve workflows policies or procedures.Advanced knowledge of King County administrative policies procedures and practices.Ability to facilitate meetings lead collaborative work sessions and support decision-making with data and documentation.Ability to analyze administrative systems identify gaps and recommend improvements that support consistency efficiency and collaboration.Excellent written and verbal communication skills including drafting implementing and maintaining policies procedures and standard work documents.Demonstrated experience in developing and executing change management plans and coordinate implementation with stakeholders.Strong project management skills including planning tracking prioritizing and meeting deadlines across multiple workgroups.Understanding of Continuity of Operations Plan (COOP) concepts or emergency preparedness frameworksProficiency with productivity and collaboration tools (e.g. Microsoft Office/365 SharePoint Teams).Abilitytoworkwithdiverseindividualsandcustomersandmaintainingeffectiverelationshipsatalllevelsofthe organizationandwithinternal andexternalcustomers.Advanced knowledge of the principles and techniques of budgeting project accounting and governmental accounting.DESIRED QUALIFICATIONS:Knowledge of King County Department of Local Services Road Services Division policies procedures and practices.NECESSARY REQUIREMENTS:Must be able to move from workstation to workstation sitting standing and reaching throughout the workday in a fast-paced environment.Supplemental InformationINTERVIEW SCHEDULE: Those applicants who pass the initial screening will be invited to participate in a15-minute phoneinterview the week of December 22 2025If you are selected to move forward after the phone interview you will be invited for a45-minute virtual interview on December 26 2025.WHO MAY APPLY:This recruitment is open to all qualified applicants and may be used to fill current and or/future career service term-limited temporary short-term temporary and or/special duty positions over the next six months. Special duty opportunities are open only to current King County career service employees who have completed their initial probation. Special duty applicants must have approval from their current supervisor to accept an assignment. Current employees selected for special duty will be compensated based upon the provisions of the collective bargaining agreement King County Personnel Guidelines or Coalition Labor Agreement for their base assignment.APPLICATION PROCESS: A full and complete King County application is required. You may also provide a resume and cover letter summarizing how you meet the experience qualifications knowledge and skills for the position.Applications will be screened for clarity completeness and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Minimum qualifications and answers to supplemental questions must be demonstrated in your application materials.For interviewing tips please see the STAR-LA method:WORK SCHEDULE:The work week is normally Monday through Friday 8:00 a.m. to 5:00 p.m. but may at times require work outside of normal business hours. This position is Exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime pay or This position is Non-Exempt from the provisions of the Fair Labor Standard Act and is eligible for overtime pay with prior supervisor approval. EMERGENCY DESIGNATION STATUS:This position has been designated Non-Mission Critical -Employees who staff county functions or services that may be delayed suspended or diverted in an emergency while essential functions are prioritized Mission Critical.UNION MEMBERSHIP:This position is represented byPROTEC17.TELEWORKING REQUIREMENTThe work associated with this position will be performed through a hybrid work schedule of teleworking onsite work and meetings as needed. The ratio of remote to onsite work will be dependent on business needs and is subject to change.Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.To learn more about the Department of Local Services please visit our website at: more information regarding this recruitment please contact:Sonali SharmaHuman Resource AnalystForbes named King County as one of Washington States best employers.Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a differenceCome join the teamdedicated to serving one of the nations best places to live work and play.Guided by ourTrue North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.King County is an Equal Employment Opportunity (EEO) EmployerNo person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation. To ApplyIf you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.BenefitsKing County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees health and well-being. Eligible positions receive the following benefits and have access to the following programs:Excellent medical dental and vision coverage options: King County provides eligible employees with options so they can decide whats best for themselves and their eligible dependentsLife and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependentsRetirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation planTransportation program and ORCA transit pass12 paid holidays each year plus two personal holidaysGenerous vacation and paid sick leavePaid parental family and medical and volunteer leavesFlexible Spending AccountWellness programsOnsite activity centersEmployee Giving ProgramEmployee assistance programsFlexible schedules and telecommuting options depending on positionTraining and career development programsFor additional information about employee benefits visit ourBenefits Payroll and Retirement Page.This is a general description of the benefits offered to eligible King County employees and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA) the CBA prevails.NOTE: Benefits for Term Limited Temporary (TLT) or Short-Term Temporary (STT) positions including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.For inquiries about the specifics of this position please contact the recruiter identified on this job posting.Required Experience:Manager Key Skills Business,Clerical,Account Payable,Administrative Skills,Time Management,Data Entry,office supplies,Accounting,Project Management,Administration Office,Management skills,Account Receivable,Administrative Operations,Problem Solving Skills,Statistics Employment Type : Temp Experience: years Vacancy: 1 Yearly Salary Salary: 119465 - 151428