Administrative Support at NativeSeed Group

NativeSeed Group is a collection of native seed companies across multiple locations in CA, WA, UT, MT, NV, CO, KS, NE and AZ.

For over three decades, NativeSeed Group has been recognized as the leading supplier of native seed and erosion control products in North America, serving a diverse range of customers including federal and state agencies, departments of transportation, contractors and hydro seeders, environmental landscapers, NGOs, Fortune 500 energy corporations, large landowners, and retail consumers.

NativeSeed Group is the only vertically integrated native seed company in North America and includes five state-of-the-art farming, processing, and cleaning operations as well as 11 points of distribution throughout the West. We have decades of experience designing regionally adapted reclamation and restoration seed solutions spanning small landowner beautification projects to large scale, complex habitat restoration initiatives. Our best-in-class team members specialize in plant ecology, science, agronomy, and the industry's most comprehensive wildland seed collection operation.

NativeSeed Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

E-Verify Notice: In compliance with federal law, this employer participates in E-Verify to confirm the employment eligibility of all newly hired employees.

For more information about NativeSeed Group, visit

Service Quality Knowledge

Working Conditions:

While this is an office position, please note that you will be required to work near an environment containing dust and other plant related debris. People with asthma or known allergens to grasses, pollen, etc. should not apply.

Benefits:

As a full time employee, you will be eligible for company benefits after a 60 day introduction period. Benefits include:

Health Insurance - HSA and PPO Insurance Options

Available HSA with employer match

Company Paid Vision Premiums

Dental

401k with Employer Match

16 Days PTO/Year with increase for long term employees

Paid Holidays

Floating Holidays

Employer Paid Life/AD&D

Annual performance reviews with potential for wage increase

What you'll gain working with NativeSeed Group:

A chance to work closely with a tenured leadership team and contribute to a high-growth company.

Opportunities for career development and advancement based on performance and initiative.

A collaborative culture and the opportunity to be part of a company recognized as the leading supplier of native seed and erosion

control products in North America.

The Administrative Support is the first line of communication and presentation for the company. This person will provide the first impression an outside contact has for the company as a whole. The Administrative Support is also a crucial part of the Order Processing completion process and payment processing activities.

Responsibilities

Phones

Answer all incoming calls

Transfer to the appropriate sales rep

Receive incoming faxes and send to appropriate party

Customer Service

Help customers by phone and walk in and making sure to do everything possible to make their transactions process as smooth as

possible

Greet the customer and collect as much information in order to transfer them to the correct salesman, and ending with collecting

their payments and thanking them for coming in.

Shipping

UPS

Enter in UPS charges and customer freight charges

Save invoice in customer folder

Scan UPS charges in customer folder

LTL

Call to get freight charges

Use spreadsheet to divide charges if needed

Enter in charges and customer freight charges

Save invoice in customer folder

Scan BOL into customer folder

Will call

Mark shipped the day it was picked up

Save invoice in customer folder

Scan signed packing slip into customer folder

Order Processing

Make sure everything looks correct in the order before printing

Print the packing slip, warehouse copies, tags and/or mix tags

Get shipping quotes if needed

Create certs/T168s if needed

Process credit cards - SeedOps, SeedNet or manually

Save the receipt in customer folder

Save in the customer folders

Make Bill of Ladings for LTL shipments

Create in a PDF

Print and attached to packing slips

Credit Card Deposit

Bookkeeping spreadsheet in SeedOps, SeedNet

Enter necessary data in the spreadsheet

Save to appropriate accounting folder with the credit card receipts

Incoming Mail

AR

Create an excel spreadsheet of the incoming checks

Customer, check # and amounts

Scan all of the summary sheet and checks > save to AR folder

Save checks to customer folders

Send check deposit to Office Manager

Scan deposit sheets in with the scanned checks

AP

Scan incoming invoices into AP folder

AP folder to be filed

Receiving

Confirm counts are correct

Receive the material in SeedOps, SeedNet

Enter in tests if needed

Request tests from Vendors if needed

Seed Tests

Send crop tests out to the warehouse that the sales reps have requested

Always check the quantity of the seed vs cost vs if CO needs a germ

Enter in test information in SeedOps, SeedNet when results come in

Save tests to the cloud

Outgoing mail

Catalog Requests

Gather materials

Write a handwritten note on a post card

Emails

Respond to incoming emails

Inventory

Data entry of seed counts

Typically 1-2 time a year

General office tasks

Help keep track of supplies and inform Manager when we get low

Support Warehouse Manager and staff in daily warehouse operations

Take on special projects as assigned by General Manager or other Management

Experience / Education and Skills Required:

Highly organized

Ability to foresee and preempt problems

Strong attention to detail and highly accurate

Excellent verbal and written communication skills

Ability to manage and prioritize multiple assignments at one time

Active listening skills paired with critical thinking skills

Ability to self-start and work independently while also contributing as an effective team member

Ability to diplomatically interact with all personnel within and out of our organization

Ability to respond to quick turn-around requests

Experience with Microsoft Outlook, Microsoft Excel, Microsoft Word

Administrative experience providing support to office staff

Knowledge of Sharepoint a plus

Compensation details: 22-25 Hourly Wage

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