Admissions Representative - Behavioral Health & Recovery Center at Quadrant Health Group

Join our dynamic team at Quadrant Health Group! We are seeking a passionate and dedicated Admissions Representative to join our growing team in Boca Raton, FL. The ideal candidate is vital to the behind-the-scenes success of the admissions process. As an Admissions Representative, you'll help individuals and families through one of the most important calls of their lives - the call for help. You'll guide them through the admissions process with empathy, professionalism, and clarity. If you're passionate about helping others and want a career where every conversation makes an impact, this is the role for you. Training is provided - what matters most is your empathy, energy, and drive to make a difference.Pay Range: $40,000-$80,000 per year (based on experience and shift)Schedule Options:Day: 7:00 AM - 3:00 PM (weekends required)Evening: 3:00 PM - 11:00 PMOvernight: 11:00 PM - 7:00 AM (experience required)What You'll Do:Major Tasks, Duties and Responsibilities:Answering and managing inbound calls with compassion and efficiencyGathering demographic, clinical, and financial details and entering them in our CRMVerifying insurance benefits through VerifyTx Upload and manage documentation including VOBs, IDs, insurance cards, and internal notes Conducting clinical and pre-admission assessments (training provided)Building trust and rapport with clients and families in crisis situationsExplaining insurance coverage and treatment optionsEnsuring compliance with HIPAA and company confidentiality standardsFollowing up with clients and families throughout the admission processPerform other duties as assigned Skills, Knowledge and Qualifications: High School Diploma or equivalent (Associate or Bachelor's degree a plus)1-2 years of experience in healthcare administration, admissions, or customer serviceFamiliarity with substance use, mental health, or recovery preferredStrong computer skills (Google Workspace, spreadsheets, CRM/EMR systems)Excellent communication and listening skillsEmpathy, professionalism, and strong follow-throughAbility to stay calm, organized, and focused in high-volume settings Strong organizational and time-management skills. Ability to work independently and collaboratively within a team. Why Join Quadrant Health Group?Competitive salary commensurate with experience.Comprehensive benefits package, including medical, dental, and vision insurance.Paid time off and sick time pay.Opportunities for professional development and growth.A supportive and collaborative work environment.Join a Mission That MattersQuadrant Health Group, Inc. is a behavioral health management group overseeing several facilities across the country, along with a large admissions office and operations hub in Boca Raton, FL. As we continue to grow-with several ongoing projects occurring this year-we need skilled professionals to support various operational areas. This role offers significant opportunities for career growth within our rapidly evolving organization.Compensation details: 0 Yearly SalaryPI7fc3e978db96-6991