Adult Case Worker Behavioral Health at Access

Job Title: Case Worker Behavioral HealthJob Status: Full-timeFunctional areas/departments where this position may be located:Community Health & Research CenterJob Summary: Under general supervision the Case Worker Behavioral Health uses extensive knowledge and skills obtained through education and experience to provide a wide array of social work functions such as assessment interviews client counseling case evaluation and/or other social services to individuals groups or families in a behavioral health setting. The employee may provide referrals to appropriate community services including financial assistance or healthcare. Individual provides accurate and understandable interpretations of program policies and regulations to clients and maintains proper records according to organization state and federal guidelines. Essential Duties and Responsibilities: Identify in-need individuals and conduct intake process and crisis intervention with person(s) requesting services including completion of all forms pertaining to the services being requested. Assessments may be conducted on ACCESS property in clients homes schools hospitals recreational programs and/or community agenciesConnect clients to services support and resourcesResearch and locate available help outlets based on identified needs of the client. may include both in-house and external referralsExplain processes rules and regulations surrounding the eligibility and maintenance of services being provided with the client prior to submitting application(s)Engage client(s) in participating in the development of their individualized goalsAdvocate on behalf of client when providing necessary contacts with other agencies/companiesFollow up on the various services to which the client was referred to ensure participation and program complianceFollow the funding sources requirements and CARF standards applicable to the services providedDocument all services in compliance with the agencys quality assurance planReport on program progress at required intervals per funding guidelinesParticipate in peer reviews and trainings including making presentations as neededMaintain agency confidentiality and clients privacyMaintain currency on new developments in field of specializationMay attend and facilitate clients initial interview with Department of Health and Human Services Unemployment or other agencies at the time of benefit application during follow-up meetings and/or during annual reviews as needed based on assigned functional areaMay develop and implement educational programs targeted toward services being requestedMay participate in services as part of an interdisciplinary teamMay translate and interpret information for non-English speaking clients as neededMay be required to transport clients on an as needed basisMay conduct individual or group sessions focused on providing targeted information using specific curriculumMay communicate and interact with external program funders and attend grant related meetingsMay participate in grant proposal writing and submissionsMay conduct early detection assessments by conducting family or individual assessments of clients and creating service plans as applicableMay participate in analysis of the program and identification of participant characteristicsOperate standard office equipment and use required software applicationsPerform other duties and responsibilities as assignedKnowledge Skills and Abilities:Knowledge of:Intermediate to advanced concepts practices and procedures of crisis intervention techniquesCommunity resources including social services agencies and crisis intervention providersProcesses rules and regulations of various services and funding agencies surrounding the eligibility and maintenance of the services being receivedSkill in:Operating standard office equipment and using required software applications for program area and other applications including Microsoft Office Michigan Single Sign On and Community Health Automated Processing System (CHAMPS) based on assigned functional areaAbility to:Actively listen to clientsPartner with other functional areas to accomplish objectivesFacilitate meetings ensuring that all viewpoints ideas and problems are addressedObjectively gather information identify linkages and trends and apply findings to assignmentsOrganize and prioritize multiple tasks and meet deadlinesHandle stressful situations and provide a high level of customer service in a calm and professional mannerCommunicate effectively both orally and in writingSpeak and write in EnglishInterpret speak and write in Arabic Spanish or other native language of the predominant service population is preferredMaintain confidentiality of agency and client informationEducational/Previous Experience Requirements:Minimum Degree Required:Bachelors degreeRequired Disciplines:Social Work Psychology Sociology or closely related fieldandA minimum of two to three years of experience (based on assigned functional area) in a closely related position or any equivalent combination of experience education and/or training approved by Human ResourcesLicenses/Certifications:Licenses/Certifications Required at Date of Hire:Valid Drivers LicenseQMHP Adults - 5 hours within 90 days after the first day of employment orQMHP Children 24 hours within 90 days after the first day of employmentWorking Conditions:Hours: Normal business hours some additional hours may be required. May be required to be on-call 24/7 based on assigned functional areaTravel Required: Local and in-state travel may be required based on assigned functional areaWorking Environment: Climate controlled office Key Skills Abinitio,Lotus Notes,Advocacy,Apache Tomcat,Informatica,Interpretation Employment Type : Full Time Experience: years Vacancy: 1