Advanced IT Change Management Coordinator at Wintrust

Wintrust provides community and commercial banking specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois southwestern Florida northwestern Indiana west Michigan and southern Wisconsin and commercial banking offices in Chicago Denver Milwaukee Grand Rapids Mich. and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont Illinois and listed on the NASDAQ Global Select Market under the symbol WTFC.Why join usAn award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years)Competitive pay and discretionary or incentive bonus eligibleComprehensive benefit package including medical dental vision life a 401k plan with a generous company match and tuition reimbursement to name a fewPromote from within cultureWhy join this team This position has the opportunity to interface with and have a positive impact on multiple areas of Wintrusts businessWe hold ourselves accountable to high standards share wins operate ethically and have funPosition OverviewThis role facilitates manages and promotes the adoption of the IT Change Management Program. This includes but is not limited to review and approval of ITSM change requests stakeholder management Change Advisory Board (CAB) facilitation training and documentation and process improvement opportunities.What Youll DoFacilitate and promote the adoption of the IT Change Management Program and the different stages of the change management process including: reviewing the completeness of the change request tickets and engaging stakeholders when required applying appropriate approvals or rejecting changes based on procedures monitoring open changes to ensure closed in a timely manner for metrics monitoring post-implementation review and management of Standard Change ProcessManagement and facilitation of CAB and Technical Review meetings and preparing release notes and minutes for the meetingsProvide guidance training and process documentation to other IT team members on the IT change management process and communicate with and engage various stakeholdersContinuously evaluate and improve the IT change management process to enhance efficiency and effectivenessPerform annual review of IT Change approval groups in the ITSM toolQualificationsAssociates degree or equivalent3-5 years of IT change management process experienceFamiliarity with ITSM tools such as ServiceNowFormal ITIL certification (e.g. ITIL Foundation ITIL Practitioner) is preferredBenefitsMedical Insurance Dental Vision Life insurance Accidental death and dismemberment Short-term and long-term Disability Insurance Parental Leave Employee Assistance Program (EAP) Traditional and Roth 401(k) with company match Flexible Spending Account (FSA) Employee Stock Purchase Plan at 5% discount Critical Illness Insurance Accident Insurance Transportation and Commuting Benefits Banking Benefits Pet InsuranceCompensationThe estimated salary range for this role is $71000.00 - $92000.00 along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors such as a candidates qualifications skills and experience.#LI-Hybrid#LI-JB1From our first day in business Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation including community banking and financial services subsidiaries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin disability veteran status genetic information and other legally protected categories.Required Experience:IC Key Skills Computer Hardware,IT Experience,Mac Os,Avaya,Mobile Devices,Windows,Help Desk,IT Support,Order Fulfillment,Project Coordination,Google Suite,Troubleshooting Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 71000 - 92000