Agency Experience Manager at Berkley

Company DetailsBerkley Oneis a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents cutting-edge digital tools and the strength of the Berkley brand.Why Join UsAt Berkley One youll be part of a forward-thinking team thats reimagining personal insurance. Were building solutions that are as sophisticated and agile as the clients we serveindividuals and families who value innovation simplicity and exceptional service. Youll collaborate with passionate professionals leverage modern technology and help shape the future of our industry.What We ValueA client-first mindset with a passion for delivering exceptional experiencesCuriosity creativity and a drive to challenge the status quoCollaboration across disciplines to build smarter more intuitive solutionsIntegrity expertise and a commitment to excellenceJoin us in creating a new standard in personal insurancewhere protection meets possibility.This role involves frequent travel therefore this role is meant for those who are based in the local Philadelphia PA area.#LI-AV1 #LI-RemoteThe Company is an equal employment opportunity employerResponsibilitiesAs an Agency Experience Manager youll be an important individual contributor to the Berkley One brand will be responsible for driving successful productive relationships and growth with our agency partners and other networking partners. The ideal candidate will have experience contributing to successful marketing strategy and delivery.What you can expect:Culture of innovation teamwork supportive colleagues and leaders willing to invest in talentInternal mobility opportunitiesVisibility to senior leaders and partnership with cross functional teams Opportunity to impact changeBenefits competitive compensation paid time off comprehensive wellness benefits and programs employer funded health savings account profit sharing 401k paid parental leave employee stock purchase plan tuition assistance and professional continuing educationIn collaboration with and at the direction of the Vice President Agency Experience Manager and Senior Vice President of Marketing & Distribution:Execute agency management strategies including distribution management activities in order to meet or exceed growth and profit targets by state and by agent/brokerIn assigned geography identify and appoint new agent/broker partners who will positively contribute to the growth of Berkley One. As well as manage out non-performing agents.Lead agency business planning including new business retention hit ratio profit efficiency and other targetsExecute activities and projects relative to business development lead generation networking and events campaign management and brand buildingTravel throughout the assigned territory is required and averages 60% of each weekIn collaboration with inside sales:Provide quote coaching and other new business assistance to agency partnersTrack agency partner financial performance and pro-actively adjust strategies and tactics to leverage opportunities revenue generation and the establishment of the Berkley One brandBuild successful connections between agency partners and relevant Berkley One functions in order to deliver exceptional customer serviceContribute to build of distribution capabilities in support of Berkley Ones business strategies and goalsPerforms other duties as assignedQualificationsBachelors degree or equivalent experienceMinimum 3-5 years of successful agency management experience (high net worth insurance experience preferred but not required) or equivalentExperience contributing on a high performing marketing/distribution/sales team in a high growth fast paced environment. You are an outstanding collaboratorIncredible empathy and understanding of the needs of customers both insureds and their agents alike. An excellent pro-active advocate for Berkley One customers and passionate about their brand experienceExceptional oral and written communication skills a communication style that is flexible to the situation able to communicate clearly and with a purposeA love of process and optimization and excited about the opportunity to experiment with building the Berkley One brand and telling the Berkley One story across multiple channelsCalm under pressure. Excellent organizational skills integrity and great follow-through on tasks. Comfortable challenging norms while working collaboratively with colleagues at all levels of the organizationA strong sense of accountability fun and adventureNatural curiosity a love learning how things work and always looking for innovative improvementsAdditional Company DetailsWe do not accept any unsolicited resumes from external recruiting agencies or firms.The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: Base Salary Range: $110000 - $125000 Eligible to participate in annual discretionary bonus. Benefits: Health Dental Vision Life Disability Wellness Paid Time Off 401(k) and Profit-Sharing plans.The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment.Sponsorship DetailsSponsorship not Offered for this RoleRequired Experience:Manager Key Skills Sales Experience,B2B Sales,Marketing,Financial Services,Customer Services,Management Experience,Redmine,Agency Management,Home Care,Outside Sales,Sales Management,Recruiting Employment Type : Unclear Experience: years Vacancy: 1