Agent Engineer (Senior/Staff) at Poggio Labs, Inc.

Purpose-built for revenue organizations, Poggio delivers deep AI-powered account intelligence to arm the entire GTM-people + systems + AI agents-with tailored points of view (POVs) to show up smarter than competitors and win.

Poggio intelligence helps enterprise revenue leaders prioritize best fit accounts, scale sales excellence to every seller, and accelerate growth-all while powering their path to the AI-native enterprise. Poggio POVs position sellers to speak in the customer's language, lead with value, and attach to the customer's top priority-so customers buy, buy their solution, and buy it now.

Poggio POVs are fully extensible through bi-directional integrations with CRM solutions, data warehouses, and other systems to serve as the trusted authority for an always-current, always-relevant view of every customer. Currently we are building agents and agent skills on top of our context engine to provide even more value to GTM teams out of the box.

Poggio is at the forefront of the AI revolution. We're developing our product alongside the best enterprise sales teams on the planet, where we are integrated and powering their day-to-day sales motion. We're supported in our mission by world-class investors at Accel Partners and Spark Capital.

We are driving real and measurable ROI to leading revenue organizations today, and we need your help in bringing the value of Poggio to more GTM teams around the world.

Our team is remote first, with opportunities for occasional in-person collaboration. We have a slight preference for SF / SEA / NYC, but we're flexible on location-our top priority is finding the perfect fit.

We are looking for an experienced and ambitious software engineer to help us extend and scale the foundations of our AI system in order to power new user capabilities and provide the best possible AI user experience for our customers. Agent engineering is focused on high leverage projects that span data, LLM operations, ML engineering, and product.

We're open to multiple levels of experience for this role. More than anything, we're looking for people who are a great fit for Poggio.

• Analytical thinking, creative problem solving, product orientation, and strong collaboration
• Track record of partnering successfully with cross-functional stakeholders
• Expert level proficiency in multiple programming languages, including modern Python
• A nuanced understanding of the capabilities and limitations of large language models, gained through hands on experience
• Experience with LLM observability and SME aligned AI system evals
• Experience architecting or building data pipelines and information retrieval systems
• Working knowledge and ability to apply data processing, retention, and privacy policies
• Exhibit a strong desire to win as a team
• Be extremely curious, open minded, and action oriented with regards to driving experimentation
• Collaborate with other engineers and designers on delivering AI capabilities up and down the stack in service of our product and users
• Systematically work to improve AI system performance metrics, and help design new metrics aligned with our product initiatives
• Explore, champion, and apply emerging techniques from applied AI and AI systems research
• Wear a lot of hats - expect to touch everything: infra, data pipelines, multi modal indexing, retrieval, agents, tools, observability, evaluations, user interfaces, and more
• Work directly with subject matter experts to build ground truth datasets for eval calibration
• Implement support for emerging agent interoperability standards such as MCP and A2A
• Optimize data extraction performance of document pipelines
• Work directly on agent performance: develop robust retrieval planning algorithms and tool interfaces
• Augment our system's multi modality capabilities (read/write audio, video, diagrams, structured documents)
• Unlimited, Flexible PTO
• Remote first with option to work in co working spaces or our SF HQ
• At least biannual off sites to work together as a team
• 401k plan with employer matching
• Annual Wellness Stipend: $1200 per year for your choice of wellness related expenses such as gym memberships, massages, fitness equipment, ski pass, etc.

Competitive salary and equity according to leveling assessment, calibrated to Tier 1 U.S. market data.

• Application (You are here): Our talent team will review your application to see how your skills and experience align with our needs.
• Recruiter Meeting (30 min video call): Our goal is to explore your motivations to join our team, learn why you'd be a great fit, and answer questions about us.
• Intro Call (30 min video call): You'll meet with a member of the engineering team to discuss the company, team, and evaluate core skills necessary for success in this role.
• Technical Interview (60 min video call): You'll meet someone from the engineering team who will evaluate your technical skills. This is a live coding interview.
• Cross functional Interview (45 min video call): You will meet with someone from outside of engineering to discuss your past experience working in cross functional product development teams.
• System Design Interview / Manager Meeting (60 min video call): You'll meet with the hiring manager to discuss system design and other aspects of the role.