AI Enablement & Operations Lead (Hybrid Austin, TX) at Togetherwork

AI Enablement & Operations Lead (Strategic Initiates)Location: AustinTX (Hybrid)About UsTogetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12 vertical markets. We exist to help communities organizations and businesses thrive by delivering software solutions tailored to their unique needs.With our new headquarters on South Congress in Austin TX we are entering an exciting phase of growth. We work hard and play hard. We love our customers we innovate with purpose and we wont stop until weve delighted every client across the diverse ecosystem we serve.About The RoleTogetherworkis accelerating its transformation to become a faster simpler and more AI-enabled company. TheAIEnablement & OperationsLeadwill help bring that vision to life by leading high-impact pilots building internal capability and helping every function deploy AI responsibly and productively.Togetherworkis investing in AI to unlock measurable productivity gains reduce manual work and create differentiated customer and employee experiences.This role blends program leadership hands-on experimentation and cross-functional influence. The ideal candidate moves easily between business strategy and technical enablementtranslating opportunities into tangible pilots that deliver measurable ROI.This role also plays an important part in shaping the broader AI roadmap by helping prioritize use cases size ROI and align work toTogetherworksstrategic priorities.Note:This is a business role not a technical ML engineering role. This role does not involve training models building RAG systems or writing production code.What Youll Do1. Drive & Enable Cross-Functional AI Ue Cases (approx. 50%)Partner with functional leaders in Support GTM Finance Operations HR etc. to identify and scope automation and AI opportunities.Prototype lightweight workflows using no-code tools (ChatGPT Zapier Make etc.)Coordinate with technical teams or vendors for complexbuilds.Track adoption quantify impact and document playbooks for replication.Maintain a shared library of reusable GPTs and automations ensuring quality compliance and discoverability across the company.Identifyopportunities to scale successful pilots across teams ensuring sustainable adoption and embedding AI-driven workflows into business processes.2. Build Internal AI Capability & Culture (approx. 25%)LeadTogetherworksAI Champions program andcommunity ofpractice.Plan and deliver AI trainingoffice hours demosessions and adoption support tobusinessteams.Capture and share success stories that inspire safe effective AI use.Continuously explore new ChatGPT Copilot and automation capabilities and guide teams on where emerging features can unlock value.Proactively surface high-impact use cases and partner with leaders to evaluate value feasibility and strategic alignment. Management Governance & Reporting (approx. 25%)Maintain the central portfolio of AI pilotsstatus owners metrics.ManageTogetherworksAI governance practices ensuring pilots follow policy and escalating issues or risks to the AI Governance Council.ApplyTogetherworksAI Policy and Self-Check process to all pilots.Own measurement of AI pilot impact including ROI adoption and productivity metrics;maintaina central dashboard of outcomes and lessons learned.Prepare concise impact updates for the executive team and board.Build cross-functional alignmentanticipateresistance and enable leaders to manage change effectively to ensure business outcomes are achieved.What Youll Bring510 years of experience in operations strategy product or transformation roles.Experience driving cross-functional change across non-technical teams (Support HR Finance GTM Operations).Hands-on fluency with generative AI and no-code automation tools (e.g. ChatGPT Enterprise Power Automate Make or Zapier).Exceptional communication and facilitation skills.Analytical mindsetable to measure ROI and translate insights into action.You actively stay current on AI tools especially ChatGPT and Microsoft Copilot and bringnew ideason howTogetherworkcan use them to improve business workflows.SaaS or technology background preferred; passion for AI essential.Strong cross-functional influence skills with the ability to build trust challenge constructively and drive alignment across diverse teams.Why This Role MattersBy leading practical pilots that show clear ROI and helping teams work smarter through AIyoullcreate measurable value and lay the foundation for a more efficient innovative and AI-enabledTogetherwork. This is a highly visible role directly tied to CEO-level priorities. You will work closely with senior functional leaders help shapeTogetherworksAI roadmap and play a critical part in driving enterprise-wide transformation.The Company offers a comprehensive employee benefits program including:Medical dental and vision insurance options100% Employer paid short/long term disabilityBasic Life401(k) option with 100% company matchFlexible paid personal/vacation time built on mutual trust and accountability10 sick days annually9 company paid holidays6 weeks paid parental leaveInclusion and Diversity:Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race color religion gender gender identity sex sexual orientation disability veteran status age ethnic or national origin or any other basis protected by all local state or federal laws.Why Youll Love Working HereAt Togetherwork youll help shape the backbone of a business serving millions of users across dozens of industries. Youll have the opportunity to:Build a new platform organization from scratch and define its culture systems and operating model.Lead innovation in AI payments and data enablement across a diverse SaaS portfolio.Partner with a highly engaged executive team and influence the long-term technology vision.Drive measurable business impact through platform modernization scalability and shared service adoption.Be part of a collaborative fast-paced culture that values transparency accountability and purpose-driven leadership.Partner directly with a VP who is deeply invested in your growth provides clear sponsorship and gives you meaningful ownership from day one.Youllhave unusuallyhighaccess to senior leaders and the opportunity to develop executive-level skills quickly.CCPA Disclosure Notice: Click Here Key Skills Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture Employment Type : Full Time Experience: years Vacancy: 1