AI Enablement Specialist - Operations Center - Onalaska WI at Altra Federal Credit Union

At Altra Federal Credit Union, we're committed to innovating with purpose. We are excited to introduce a brand-new role to support that vision. The AI Enablement Specialist will serve as a key driver in helping our organization thoughtfully adopt and leverage artificial intelligence to enhance productivity and elevate the member experience. This role is perfect for someone who is passionate about emerging technology, enjoys educating others, and thrives at the intersection of strategy, collaboration, and innovation. Key Responsibilities

• AI Ambassador & Business Partner: Serve as the go-to resource for AI guidance, supporting teams in exploring approved tools and best practices.
• Use Case Identification: Partner with departments to uncover opportunities where AI can improve efficiency, enhance member experience, and solve business challenges.
• Solution Evaluation: Help assess AI tools and vendors for fit, value, usability, and responsible use; maintain an inventory of solutions and capabilities.
• Training & Enablement: Support and help deliver AI training to build organizational knowledge and confidence in using AI.
• Responsible AI & Governance: Promote ethical, compliant AI use by guiding teams on risks, data handling, and governance considerations in partnership with Risk and Information Security.
• Pilot Coordination: Assist in coordinating demos, pilots, and proof-of-concept initiatives, gathering feedback to inform decisions.
• Documentation & Knowledge Sharing: Capture insights, recommendations, and lessons learned to strengthen AI adoption and future decision-making. Cross-Functional Collaboration: Work closely with business units and key stakeholders to align AI efforts with organizational strategy and controls.

Qualifications

• Minimum five years of experience in evaluating and / or governing generative AI solutions or other IT solutions is required.
• Experience with implementing or governing Microsoft Copilot (or a similar generative AI tool) is strongly preferred.
• Individuals should also be able to demonstrate the ability to translate technical jargon into terms the business unit can understand.

Availability

• This position is salaried, 40-hours a week, Monday through Friday.
• Flexibility within the department operating hours is expected for other scheduling needs.
• Primary working hours are from 8:00 a.m. to 5:00 p.m. CST

Work Environment

• This position is located at Altra's Operations Center in Onalaska, WI
• However, work from home / remote opportunities can be considered for those candidates who live within Altra's approved remote states: CO, FL, GA, IA, MI, MN, NJ, NC, TN, TX, and WI.

Pay & Benefits

• Competitive annual pay of $82,575+, based on experience.
• Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
• Up to a 6% employer-matched 401(k) + additional 3% employer contribution.
• Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
• Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
• Employee-only perks and discounts.

At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.

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