AI Solutions Engineer at Constant Contact

At Constant Contact we are seriously awesome people who take ownership and make an impact by operating with the mindset integrity and courage of a small business owner.Theres something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here we all play an integral part in helping business owners entrepreneurs non-profits and individuals to succeed by giving them all the help and tools they need to grow online. Were energized by new challenges and new possibilities-and were just getting started!What Youll Do:Design and Build AI Agents: Develop AI-powered agents and automation tools to optimize internal processes improve decision-making and enhance employee productivity.Prototype & Experiment: Rapidly test and iterate on generative AI applications (e.g. using LLMs embeddings or fine-tuning models) to solve real business challenges.Collaborate Cross-Functionally: Partner with business leaders to identify use cases scope technical requirements and integrate solutions with internal systems.Data Analysis & Modeling: Use statistical and machine learning techniques to extract insights model behaviors and inform strategic recommendations.Evaluate & Scale: Measure the impact of deployed AI tools refine models and guide the adoption of successful pilots across the organization.Stay Ahead of AI Trends: Track emerging technologies in generative AI automation and data science recommending how Constant Contact can strategically leverage them.Who You Are:Required Skills & Experience3 years of experience in Data Science Machine Learning or a related technical field.Proficiency with Python and libraries such as pandas scikit-learn PyTorch or TensorFlow.Experience working with Large Language Models (LLMs) (e.g. OpenAI Anthropic or Hugging Face frameworks).Proven ability to build and deploy end-to-end AI or automation solutions (e.g. chatbots process automation internal copilots).Strong analytical skills and ability to communicate technical concepts to business stakeholders.Entrepreneurial mindset and comfort working in a fast-paced cross-functional environment.Preferred QualificationsExperience using APIs and orchestration tools to connect AI agents with business systems (e.g. Salesforce Jira internal databases).Experience working with SQL databases.Familiarity with prompt engineering RAG (retrieval-augmented generation) or fine-tuning LLMs.Experience in SaaS marketing technology or digital platforms.The specific salary offered to a candidate may be influenced by a variety of factors including the candidates experience their education and work addition some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$114500 - $137400 USDWhy Youll Love Us:We celebrate one anothers differences. We are proud of our culture of diversity and inclusion and were always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.Join the experts. If youre passionate about supporting businesses and organizations you wont find a better spot to share your talent. Were dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses non-profit organizations and community groups.Youll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business take on stretch assignments seek coaching opportunities and professional development opportunities.A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your familyAt Constant Contact were all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person participate in live trainings and socialize with colleagues.Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.Vision6 Pty Limited is an affiliate of Constant Contact Inc. and a part of the Constant Contact group of brands.Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race color religion sex gender gender identity national origin citizenship age disability sexual orientation genetic information veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions please contact The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Notice to Recruiters and Staffing Agencies:Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters staffing firms search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Key Skills Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 114500 - 137400