AI Specialist at Vertiv Group

DescriptionPOSITION SUMMARYThe AI Lead will drive the application of Artificial Intelligence and Machine Learning within Vertivs Services organization to optimize processes enhance operational efficiency and solve complex business challenges. This role combines technical expertise with strategic thinking to identify design and implement AI-driven solutions that deliver measurable business value.RESPONSIBILITIESAI Strategy & RoadmapDefine and execute an AI adoption roadmap for Services aligned with Vertivs enterprise AI strategy.Partner with Continuous Improvement and Operational Excellence teams to prioritize high-impact use cases.Use Case Development & DeliveryIdentify opportunities for process automation predictive analytics and intelligent decision-making across service operations.Lead design and deployment of AI solutions for areas such as inventory optimization technical support enhancements automated quoting and fault resolution.Build business cases and track KPIs to ensure ROI from AI initiatives.Collaboration & GovernanceWork closely with cross-functional teams (IT Data Engineering Service Operations) to ensure scalable and secure AI implementations.Adhere to Vertivs AI governance framework for ethical compliant and safe AI usage.Technical LeadershipProvide guidance on AI technologies including machine learning models NLP and generative AI for service-related applications.Oversee integration of AI solutions with existing platforms and data sources.Continuous ImprovementChampion AI-driven process reimagination to reduce manual effort improve response times and enhance customer experience.Support global rollout of successful pilots to maximize impact across regionsAct as project manager for various projects that include AI technologiesQUALIFICATIONSBachelors or Masters degree in Computer Science Data Science or related field.7 years of experience in AI/ML solution design and deployment preferably in service or operations environments.Strong knowledge of cloud platforms (AWS Azure) and AI frameworks (TensorFlow PyTorch LangChain).Proven ability to lead cross-functional projects and deliver measurable business outcomes.Excellent problem-solving communication and stakeholder management skills.Familiarity with Lean/Six Sigma or Continuous Improvement methodologies is a plusExperience with generative AI and conversational interfaces.Understanding of ethical AI principles and compliance requirements.Ability to translate business problems into AI solutions with clear ROI.PHYSICAL REQUIREMENTSNo Special Physical RequirementsENVIRONMENTAL DEMANDSOffice and manufacturing work environmentTRAVEL TIME REQUIREDPotential Travel to include international travel up to 20%Required Experience:IC Key Skills Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS Employment Type : Full Time Experience: years Vacancy: 1