Albuquerque Area General Retail Application at Specialized

Albuquerque Area General Retail ApplicationABOUT SPECIALIZEDInnovation has guided our every decision since 1974. As more riders of all ages get on the roads trails and streets than ever before were here to do the best work of our lives to push the greatest human powered machine into the futureeach and everyday. Were a team of barrier-breakers disrupters and problem solvers. Were committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.In Company Owned Retail we strive to be a transformative inclusive authentic rider focused and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out were here to help you build your career at Specialized.JOB SUMMARYSpecialized is always looking to improve our team in Albuquerque! Were seeking people with a passion for cycling and experience in bicycle mechanics retail sales and rider facing customer service. Interested Please submit an application!HOW YOULL MAKE A DIFFERENCE (duties may be role dependent)Deliverworldclass rider-service that ensures ongoing sales and high levels of ridersatisfactionServe as a key point of contact for customer service teams to resolve issues returns and escalationsMaintain a high standard of customer support aligned with our brand values and rider-first mindsetMeeting and making aconnectionwith riders asking questions and listening to riders needs then giving options and advice on meeting thoseneedsInspiring the rider to buy celebrating the purchase and creating a lasting positive impression of the specialist Specialized and the purchaseprocessDelivering transformative inclusive ride-focused locally authentic and collaborative experiences for staff and riders alike inside and out c/o the Specialized Retail WayWHAT YOU NEED TO WINPassion for cycling and the Specialized brandBike shop experience preferredBike mechanic experience preferred for Service rolesAn understanding that quality comes firstA current or former retail employee with 1 years of experiencepreferredExcellent communicationwith the ability to effectively interact with riders and teammembersAbilityto stand for extensive time periods; while occasionally walking kneeling or reachingAbleto lift at least 50 lbs. or more and use proper liftingskillsTELL ME MORECompetitive health care (Medical PPO or HDHP)*Dental*Vision*Health Savings Account (HSA)Short and Long Term DisabilityCompany sponsored life insuranceOptional Term Life InsuranceOptional Critical Illness insuranceOptional Critical Accident insuranceCompetitive vacation package*401(k) with match8 Weeks paid parental leavePaid company holidaysEmployee discounts on all productDeep partner retail discountsFitness & Events ReimbursementEmployee Assistance ProgramCommuter Benefits *if applicable in state*For eligible employeesAt Specialized your base pay is one part of your total compensation package and will depend on your work experience skills certification and location.For additional information on benefits and perks please visit:Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion striving to break barriers and have a positive impact on the world.We want to increase representation of all races genders and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone especially those from marginalized groups to apply to our job postings and help us earn the position as the riders brand of choice. We are always looking for creative innovative and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications if you are ready to make a difference please apply and let us know how you can make an impact at Specialized!See what we are up to onLinkedInInstagram and most importantly our #DogsofSpecialized. Key Skills Endpoint Security,Evaluation,Accountancy,Apparel Merchandising,Baking Employment Type : Full-Time Experience: years Vacancy: 1