Analyst, IT Service, Loveland at Nutrien

Nutrien is a leading provider of crop inputs and services and our business results make a positive impact on the world. Our purposeFeeding the Future is the reason we come to work each day. Were guided by our culture of care and our core values: safety inclusion integrity and results. When we say we care we mean it. Were creating an inclusive workplace where everyone feels safe has a sense of belonging trusts one another and acts with integrity.Through the collective expertise of our nearly 26000 employees we operate a world-class network of production distribution and ag retail facilities. We efficiently serve growers needs and strive to provide a more profitable sustainable and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.What Youll Do: General Operational Tier 2 Desktop support including incident resolution and request fulfillment for personal computers tablets cellular devices Microsoft Teams Room Systems and other desktop peripherals.Deploy configure and support a variety of business software including Microsoft Office 365.Knowledge of Active Directory Windows 11 and networking.Provision workstation hardware for new hires and fulfill annual hardware refreshes.Working knowledge of security tools including Proofpoint McAfee proxy; Crowdstrike; Cisco VPN.Experience with Microsoft admin for Endpoint Manager Exchange Sharepoint and Teams.Experience with Intune; Entra PIM.Executive and VIP technical support.With guidance from senior team members support of high-profile events such as Board meetings ELT meeting Annual Meeting of Shareholders Global CEO hybrid webcast.Produce events delivered with Microsoft Live Event and Microsoft Town Hall.Meeting space configuration support and troubleshooting.Support and troubleshoot Microsoft Teams Platform meetings chat calling.Technical support for remote workforce.Participate in lifecycle management of desktops and related peripherals.What Youll Bring: Two-year diploma or four-year degree in Computer Science/Information Technology.2 years of IT related experience supporting desktops in a Windows environment.Experience with Windows 10 & 11 iOS Microsoft Office 365 and Active Directory.Working knowledge of networking servers and VPN.Experience with working with Microsoft Teams Room Systems and related audio-visual devices.Experience with working with collaboration accessories such as webcams headsets speaker pucks.Knowledge of LogMeIn remote software is preferred.Experience with major Incident Management Systems (ServiceNow preferred).Strong understanding of administration and configuration of Microsoft Teams SharePoint Online and OneDrive for Business.Experience with Incident Management Systems (ServiceNow preferred).Certifications including but not limited to disciplines such as application life cycle management (e.g. ITIL) MS certifications (e.g. Azure MS 365 O365) are preferred.Effective problem-solving skills with a focus on exceptional customer service delivery.Resourceful team player who excels at building trusting relationships with customers and colleagues.Comfortable working under challenging deadlines multiple competing priorities and demonstrates a high-level of adaptability.Compensation & Benefits:The salary range for this role in Loveland CO is between $65300 - $111900. While we provide this range as general guidance several factors are taken into consideration when making compensation decisions including but not limited to candidate skill set experience and training licensure and certifications work location and other business and organizational needs. Actual salary and benefits may differ based upon location.We provide an attractive benefits package that includes comprehensive medical dental vision coverage and life insurance and well as disability coverage for positions working more than 30 hours per addition we have a retirement program that encourages our employees to save for the longer term with generous matching employer contributions. Our benefit package also demonstrates our culture of care with paid vacation sick days and holidays as well as paid personal and maternity/parental leaves and an Employee and Family Assistance Program. Details of the benefits package will be shared in the application process.In addition to base pay this role is also eligible to participate in our annual incentive plan consistent with the terms of our program(s) where discretionary pay out of awards is reflecting components such as performance of the company and the employee. Details will be discussed through the application process.This information is provided in compliance with applicable state equal pay and pay equity legislation and is the companys good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience skills education location and other job-related reasons. Nutrien also makes internal equity a consideration in all pay decisions.Ready to make an impact with us Apply today!The estimated salary that Indeed Glassdoor and LinkedIn lists does not represent Nutriens compensation structure. Nutrien is an equal opportunity evaluate qualified applicants without regard to race color religion sex age national origin disability veteran status genetic information and other legally protected categories.This job will remain posted until accordance with Nutrien policies you will be required to undergo a background check and may be required to undergo a substance test. While we appreciate all applications we receive only candidates under consideration will be contacted. Applicants must meet minimum age requirements as permitted by law.Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to NutrienTo stay connected to us and for the latest job postings and news follow us on: LinkedIn Facebook Instagram and X.Required Experience:IC Key Skills Information Technology,Contract Attorney,Fire Alarm,Catia,Asic Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 65300 - 111900