Application Analyst I at Jamf

At Jamf we believe in an open flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.The secret to our success lies in our connectivity while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture achieve our goals and thrive as #OneJamf.What youll do at Jamf:The Enterprise Applications team is responsible for all applications and data visibility about our customers. The Application Analyst is an integral member of the Enterprise Application team assessing business needs and providing technical analyst to our overall system needs. The Application Analyst I will be responsible for the administration monitoring and maintenance of Jamfs business software applications.This role is offered as hybrid with the expectation to work at Jamfs Eau Claire office location at least 3 days per week. We are only able to accept applications for those based near Eau Claire WI area and available to work on-site.What you can expect to do in this role:Responsible for providing administrative maintenance and system monitoring for Enterprise Applications including CRM ERP and supporting technologiesResponsible for reviewing gathering and analyzing access requirements bug/fixes and enhancements submitted by our businessCompletion of all assigned tasks within a timely manner and high level of quality by troubleshooting and analysis for application technical problems and issues.Proactively investigating and implementing ways of reducing issues by reviewing trendsResponsible for providing a technical review and solution design for tasks needing to be implemented through our Delivery ProcessProduce documentation and tutorials that enable other teams.Ongoing customization/alteration of our CRM environment based on assigned tasks.Aid in quality control processes to make sure completed projects are released to meet requirements and quality standards.Follow guidelines of the change control process set by the Release team or other teams the Business Operations department collaborates with.Manage the end user and customer experience within the systems that both Jamf employees and our customers use to ensure a positive and effective experience.Be available outside normal business hours for emergencies or tasks that need to be completed outside standard hours.What we are looking for:SKILLS AND EXPERIENCEProven working experience with CRM or ERP system (Required)Basic understanding of basic web technologies (HTML JavaScript and CSS) (Required).Excellent Organizational Skills (Required)Strong troubleshooting and problem-solving skills (Required).Excellent Critical Thinking Process (Required).Experience with the platform (Preferred).Fluency in EnglishExcellent written and verbal communication skills.Ability to interact effectively with co-workers in a result driven culture.Ability to interact with internal and external stakeholders with a positive attitudeEDUCATION & CERTIFICATIONSBA/BS in Business Administration or related field (Preferred)#LIHybridHow we help you reach your best potential:Named a 2025 Best Companies to Work For by U.S. NewsNamed a 2025 Newsweek Americas Greatest Workplaces for Mental Well-beingNamed a 2025 Newsweek Americas Greatest Workplaces for Gen ZNamed one of Forbes Most Trusted Companies in 2024Named a 2024 Best Companies to Work For by U.S. NewsNamed a 2024 Newsweek Americas Greatest Workplaces for Parents & FamiliesNamed a 2024 PEOPLE Companies That Care by PEOPLE and Great Place To WorkNamed a 2024 Best Technology Company to Work For by U.S. NewsNamed a 2023 Best Workplaces for Women by Great Place to Work and Fortune MagazineWe know that big ideas can come from anyone so we empower everyone to make an impact. Our 90% employee retention rate agrees!You will have the opportunity to make a real and meaningful impact for more than 75000 global customers with the best Apple device management solution in the world.22 of 25 worlds most valuable brands rely on Jamf to do their best work (as ranked by Forbes).Over 100000 Jamf Nation users the largest online IT community in the world.The below annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include but are not limited to the scope and responsibilities of the role the selected candidates work experience education and training the work location as well as market and business considerations.Pay Transparency Range$50800$90200 USDWhat it means to be a JamfWe are a team of free-thinkers can-doers and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches believing that fulfilled individuals create a thriving vibrant workplace.Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic best selves at work at rest and at play. We are committed to supporting the continual improvement of Apple in the workplace the organizations that rely on them and the people who keep it all running smoothly.Above it all waves our banner of #OneJamf and the knowledge that when we stand together we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.What does Jamf doJamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same and be as secure as using a personal Jamf customers are able to confidently automate Mac iPad iPhone and Apple TV deployment management and security anytime anywhere to protect the data and applications used by employees in the workplace students learning in the classroom and streamline communications in healthcare between patients and than 2500 Jamf strong worldwide we are free-thinkers can-doers and problems crushers who are encouraged to bring their whole selves to work each and every day.Get social with us and follow the conversation at #OneJamfJamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at Required Experience:IC Key Skills Databases,IT Experience,Iis,SQL,.NET,Microsoft SQL Server,Visio,Epic,Systems Analysis,Oracle,Cerner,Application Support Employment Type : Full Time Experience: years Vacancy: 1