Application Developer II at Talent Software Services

Job Title: Application Developer II Job Type: Long-Term Contract Location: Columbia, SC Interview: In-Person Minimum Required Education Bachelor's degree in Computer Science, Information Technology or other job-related degree Degree Equivalency 4 years of job-related work experience OR 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree Minimum Required Work Experience 2 years of application development, systems testing or other job-related experience Responsible for 24/7 monitoring and Incident response across dozens of distributed, customer-facing applications Supports multiple application families including: Web Desktop Workflow Document management Telephony Works closely with: Application development teams Infrastructure teams Vendor partners Role provides: Broad technical exposure Strong peer collaboration Focus on continuous improvement Alert-noise reduction Clear operational ownership of critical systems supporting the business Required Technologies Windows Server zLinux/Linux OpenShift Day To Day Monitoring and responding to Alerts and Incidents in ServiceNow Coordinating resolution efforts across: Application teams Infrastructure teams Vendor teams Working with monitoring systems Reviewing logs to: Validate root cause Confirm recovery Document findings Supporting live production systems Participating in Incident bridges Updating Incidents with clear technical detail Identifying recurring patterns for: Long-term fixes Alert-noise reduction Not Looking For Not centered on full-time application development Not focused on continuous feature delivery Not isolated project work Better suited for developers comfortable: Working in live production environments Troubleshooting complex issues Applying technical knowledge toward operational support Supporting system stability Handling Incident resolution across multiple systems Soft Skills Excellent verbal and written communication skills Patience when dealing with frustrated users Professionalism under pressure Critical thinking Ability to break down complex issues Ability to handle shifting priorities Meeting SLAs (service level agreements) Sharing knowledge and helping coworkers Coordinating during outages or major incidents Accurately documenting incidents Following through until resolution