Aquatics Manager at British Swim School of North Metro Minneapolis

Job DescriptionJob DescriptionBenefits:Opportunity to make a difference in your communityEmployee discountsOpportunity for advancementTraining & developmentPaid time offCompetitive salary A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure survival of the littlest.The Position: The Aquatics Manager position with British Swim School is responsible for the day-to-day operations of the aquatics program and customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, instructor team management, initial and ongoing training, customer conversations as well as teaching lessons when and if necessary. This position will also require due diligence with tracking required certifications for instructors as well as continuing the employee's development and competency and skills. Your Typical Responsibilities:Interview, hire, onboard, and manage employees to maintain a smooth execution of daily aquatics and service operations.Creation of employee schedules, and pool lesson schedules.Address and document employee, customer, and pool incidents that occur.Teach and lead swimming lessons as needed.Minimum Qualifications:High School diploma or equivalentExcellent interpersonal communication and organizational skills.Proficient in Microsoft Office products.Preferred Qualifications:1+ years of customer service and/or management experience.Experience in swimming and fitness teaching/management is preferred. A specialist aquatics qualification is desirable, but not required.Lifeguard, CPR, First Aid Certifications, may be obtained during training.Certified Pool Operator (CPO) certificationAbout Us:"Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.