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JEVS Care at Home

Area Director at JEVS Care at Home

JEVS Care at Home Philadelphia, PA

Job Description

Job DescriptionJob DescriptionJEVS Care at Home is a trusted leader in delivering compassionate, high-quality in-home care services to seniors and individuals with disabilities. We are seeking a dynamic Area Director to oversee our operations department and lead a team of Business Development Specialists focused on driving regional growth. The Area Director plays a critical leadership role, ensuring operational excellence while executing strategic growth initiatives. This position oversees day-to-day operations, provides guidance to office leaders, and manages Business Development Specialists to expand referral partnerships and increase market presence.Key ResponsibilitiesManage, direct, and oversee the Associate Director(s) of assigned office(s). Manage, direct, and oversee the Business Development Specialist(s) of assigned office(s). Manage the office/team/business unit in relation to Key Performance Indicators (KPIs), for example: Gross margin, overtime, utilization of authorized hours, etc.Conduct weekly/bi-weekly one-on-one documented Supervision with direct reports to help monitor performance goals, current case load, issues, etc.Conduct periodic observations of intakes to ensure all policies and procedures are being followed and proper documentation is being completed in the most efficient manner.Conduct an evaluation of overall office/team/business unit success to drive improvements aimed at growth and staff development.Establish and nurture relationships with referral sources, service coordination agencies, and Managed Care Organizations via in-services and networking opportunities. Responsible for the data collection and timely submission of established reports.Execute sales and marketing plans supporting public relations efforts, as assigned, and perform outreach functions including attending health fairs, community events and other activities as required.Create and work a growth plan that includes retention of current census and active involvement in the community to initiate new business.Oversee utilization to ensure that maximum service delivery occurs. Strategically plan and budget for sustainable growth of office/team/business unit.Required Education and ExperienceBachelor’s Degree in Human Services, Business Administration, or related field. Proven track record of growing a business. Experience working in Home Care, with The Office of Long-Term Living, elderly, and/or disabled population helpful.Experience with case management/coordination, records/utilization management, preparing reports, or other documentation desirable. Minimum 5 years of business development and sales experience. Demonstrated Supervisory Experience/Skills. Minimum of 5 years supervisory experience. Strong Organizational, Time Management and Follow-through skills requiredKnowledge of HHAeXchange, preferred.Physical Requirements May require sitting, standing, or walking on a level surface for periods throughout the day. May require lifting up to 20 pounds. Regional travel up to 25% required to JEVS locations, conferences, and/or other related functions.

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