Area Manager, Public Safety at Dorney Park Careers

Overview:

Job Status/Type:

Full-time, year-round

Position Level:

Mid-Level

Shift/Schedule Requirements:

Ability to work various shifts and days including nights,

weekends

and holiday periods to meet business needs.

Dorney Park is

Benefits:

• 3 weeks paid vacation

• 6 sick days, 11 paid holidays

  (prorated first year)

• C

  an earn up to

  25 days

  based on years of service

• Several medical coverage options to fit your needs best

• 401K match

• FREE entry to ALL our parks and water parks!

Perks:

• Complimentary tickets for friends and family

• Discounts on food and park merchandise

• Full-time employee events and gatherings

Responsibilities:

• Assist

  in managing the

  operation of all Public Safety Departments

  including

  Security, Loss Prevention,

  Safety &

  First Aid,

  Traffic

  , and Risk Management.

  Assist

  in developing emergency response procedures, loss prevention initiatives, and

  maintaining

  strong

  partnership

  with local law enforcement,

  fire

  and emergency management agencies.

• Lead the Public Safety team in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.

• Manages

  the

  Public Safety Department

  expense and labor budget; ensures compliance by monitoring department expenses and seasonal labor levels

• Conduct

  accident investigations to

  determine

  the root cause of guest and employee incidents. Routinely inspect all areas for hazards and other security

  • and safety-

  related risks.

• Monitor and

  observe

  park patrol officers and investigative activities.

• Oversee and may personally

  participate

  in responding to and investigating criminal and procedural violations, obtaining evidence, compiling

  information,

  and preparing case reports.

• Assist

  in managing

  all litigation claims: reporting,

  investigating

  and

  maintaining

  files on potential claims, active claims, and lawsuits against the

  Park

  . Be the Park liaison with attorneys and insurance companies. Serve as

  corporate

  designee in litigation cases and testify on behalf of the company.

• Coordinates and

  participates

  in the recruiting, interviewing, and

  selection

  of employees for the park's

  Public Safety

  Department through on-site interviewing and through off-site school visits and job fairs. Manages the development,

  preparation

  and implementation of effective training programs for staff members to ensure the highest levels of

  safety

  and guest service

  Oversees

  the scheduling and supervision of these employees. Coaches, counsels and, when necessary,

  disciplines

  employees.

• Responds to calls involving guest or employee illnesses and accidents; investigates and

  assists

  in providing emergency medical treatment as directed by

  park

  Safety employees. Completes reports on all incidents.

• Interpret,

  implement

  and update the Safety Compliance Manual, Emergency Response Manual, First Aid Standard Operating Procedures, First Aid Patient Care Protocols and support Corporate Safety and Health Standards.

• O

  versees the implementation of the park's security program that will ensure employee and guest safety as well as compliance with all federal, state, and local laws and ordinances.

• Meet and review Emergency Response Procedures with local, county,

  state

  and federal agencies on a periodic basis

  , and

  assist

  with coordinating drills.

• Develop training

  program

  for Park

  leadership

  and Public Safety employees. Coordinate scaled emergency response simulations in conjunction with local, county, state, and federal agencies.

• Adheres to and enforces all

  Six Flags Entertainment

  Corporation

  and specific Dorney Park & Wildwater Kingdom policies and procedures, including safety, attendance, and EEO policies, and

  demonstrates

  a commitment to customer service in all aspects of employment.

• Other duties may be assigned.

• Ability to travel by plane and/or car to attend out-of-state or off-site training/court sessions.

Qualifications:

• 3+ years of relevant safety and/or security experience

  required

• Demonstrated leadership abilities with a team-oriented approach.

• Excellent written and verbal communication skills.

• OSHA 30 certification

  required

  , or ability to obtain

  immediately

  upon hire.

• The ability to effectively communicate with the highly agitated and emotionally unstable person(s) during intense situations to solve problems and

  accomplish

  goals.

• The mental and emotional capability to make sound decisions quickly during potentially life-threatening situations

  in the event of

  a park emergency.

• Must

  possess

  strong organizational skills and be able to multitask under high-pressure emergencies.

• Interpersonal skills necessary to effectively communicate with senior management, seasonal employees, and guests to

  accomplish

  goals and resolve problems.

• Basic analytical skills necessary to organize

  workload

  to

  establish

  priorities.

• Writing skills to accurately explain or describe any accident or situation. Spelling, punctuation, and grammar must be correct.

• Must

  have a valid driver's license.