Assistant Banquet Manager at Factory Mutual Insurance Company

Overview Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking sustainable properties. Shaping the market since 1952 the company acquires develops manages and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information please visit . HBRE is the real estate division of FM.LocationThis position is based at theFour Points by Sheraton Hotel & Conference Center in Norwood MAsupporting Banquet Services. The property is owned byHobbs Brook Real Estate LLCthe real estate division ofFM offering a dynamic hospitality environment with strong organizational support.Why Join UsIts a great opportunity to join an award-winning hotel in acollaborative supportive and high-energy environmentwhere your contributions are valued and growth is encouraged.Shift Hours Full time Salaried position with a minimum of 40 hours a week We require open availability to align for business needs. This includes availability for day nights and weekends.Holidays This is a24/7 operation so holiday coverage is requiredChristmas Day is the only exception unless an event is scheduled. Flexibility is offered to take alternate days off when holidays are workedResponsibilitiesAs an Assistant Banquet Manager youll play a key leadership role in delivering exceptional event experiences. Working closely with the Banquet Manager youll help oversee all banquet operations ensuring flawless execution of corporate and social events that meet the highest standards.Youll manage and mentor a dynamic teamincluding supervisors and break staffwhile driving performance compliance and service this role youll have the authority to make critical decisions when the Banquet Manager is away giving you the opportunity to showcase your leadership and operational expertise.This is a hands-on position where youll influence guest satisfaction team development and event success in a fast-paced high-volume environment.Responsibilities involve: Support the Banquet Manager in overseeing all banquet operations and ensuring exceptional event execution.Supervise banquet staff including servers bartenders and break attendants; manage scheduling training payroll and performance evaluations.Act as decision-maker in the Banquet Managers absence.Ensure event setups align with Event Orders and coordinate with sales and culinary teams for seamless service.Oversee social and corporate events across 40000 sq. ft. of event space.Manage financial responsibilities for $4M in food sales and $500K in beverage sales.Collaborate with Food & Beverage leadership to plan and execute large-scale events (e.g. Easter and Mothers Day brunches serving 1000 guests).Maintain compliance with health safety and licensing regulations.Assist with budgeting menu feedback inventory control and marketing initiatives.Serve as primary contact for social gatherings and ensure guest satisfaction by addressing inquiries and resolving issues.Prepare staffing and sales reports; maintain accurate financial records.Recommend operational improvements and equipment upgrades to enhance service quality.Perform Manager on Duty shifts and host events from start to finish.Qualifications2 years of Banquet Management experience strongly preferred.Experience working in a hotel and free-standing experienceComputer proficient with tools such as Microsoft Outlook Excel and Word.Proven ability to learn new systems as needed for payroll and scheduling needs.Strong customer service skills.Effective communication abilities to engage effectively with supervisors and customers both written and verbal.Proven leadership skills.Experience creating weekly schedules for the team.Managerial experience to resolve guest/employee issues.Strong organizational abilities and effective time management capable of task prioritization in a fast-paced setting.Understanding of cost controls and cash handling.Physical ability to lift and carry items weighing up to 50 pounds as part of regular job duties.Strong attention to detailEducation High School Diploma or GED Tips and SERV Safe Certified preferred The hiring range for this position is $65440 - $81800. The final salary offer will vary based on geographic location individual education skills and experience. The position is eligible to participate in FM comprehensive Total Rewards program that includes an incentive plan generous health and well-being programs a 401(k) and pension plan career development opportunities tuition reimbursement flexible work time off allowances free meals and Marriott employee discount at participating hotels with successful completion of ongoing trainings!FM is an Equal Opportunity Employer and is committed to attracting developing and retaining a diverse workforce. #fourpointsnorwood Required Experience:Manager Key Skills Administrative Skills,Time Management,Leadership skills,Organizational Skill,Business Process Skill,Reservation Skills,Banqueting Skills,Banquet Operations,Communication,Relationship Management,Quality Management,Strategic Thinking Skills,Team Player Spirit,Marketing Skills,Problem Solving Skills Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 65440 - 81800