Assistant Care CoordinatorScheduler Oncall at Griswold Home Care for Sussex & Kent Counties

Lewes DEGriswold Home Care is a progressive stable company with 35 years of experience in delivering care at home.The Assistant Care Coordinator/Scheduler is responsible for scheduling home visits for caregivers and assisting with care coordination. This role involves maintaining client relationships by ensuring caregivers have the skills to meet each clients needs. The Assistant Care Coordinator/Scheduler serves as part of the after-hours on-call team rotating shifts with other assistant coordinators on evenings and weekends.Benefits for this position include health dental and vision insurance vacation paid time off and a matching 401(k) plan. The Assistant Care Coordinator/Scheduler plays a crucial role in guiding the organization and ensuring the quality of services provided.Responsibilities:Conduct telephone intakes with new or potential clientsCoordinate all scheduling activities including replacement and substitute caregiversWork with Care Coordinator to resolve client family and caregiver differencesMaintain files to meet department standardsMonday through Friday 9 am to 5 pm with on-callQualificationsScheduling experience in a home care environment/ore a related fieldArticulate with strong verbal and written skillsOrganized and detail-oriented: good documentation skillsRequired Experience:IC Key Skills Employee Orientation,Operational Risk Management,Primavera,Computer Skills,Primavera P6,Medical office experience,Medical Terminology,Schedule Management,Production Planning,Microsoft Project,Medical Scheduling,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1