Commercial Lines CSR at The Jonus Group

Job DescriptionCommercial Lines Customer Service Representative (CSR)Job SummarySeeking a dedicated and detail-oriented Commercial Lines Customer Service Representative (CSR) to join a growing team. This role offers an excellent opportunity to work with a large well-established brokerage firm with significant potential for professional growth. The ideal candidate will bring experience in insurance a commitment to exceptional customer service and a proactive approach to supporting account managers in servicing commercial lines accounts.ResponsibilitiesProvide A-Z servicing for commercial lines accounts supporting account managers in day-to-day operations.Handle both new and renewal business quotes.Maintain strong relationships with clients by addressing inquiries and resolving issues promptly.Ensure accurate and timely processing of documentation and account updates.Collaborate with team members to deliver exceptional service to small to mid-market commercial clients.Utilize Epic software to manage accounts and maintain records.Qualifications/RequirementsExperience: Minimum of 1 years in the insurance industry with a preference for candidates with good tenure and experience in commercial lines.Licensure: Property & Casualty (P&C) license preferred; open to candidates with relevant experience willing to obtain licensure.Skills: Strong organizational skills attention to detail and the ability to manage multiple tasks efficiently.Software Proficiency: Experience with Epic software is highly desirable.Work Ethic: A proactive and customer-focused approach to problem-solving and service delivery.Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.#LI-RT1 Key Skills Building Construction,Logistics & Procurement,Account Management,Communication,Client Services,Jboss Employment Type : Full-Time Experience: years Vacancy: 1